Summary

Overview

Work History

Education

Skills

Timeline

Tiana Hargrove

Bridgeport,CT

Summary

Results-driven business owner specializing in customer service excellence and financial oversight. Demonstrates expertise in task prioritization, leading to improved outcomes and increased community involvement. Achievements include enhanced customer loyalty and streamlined financial processes.

Overview

years of professional experience

Work History

Self Employed Business Owner

BEAUTY SUPPLIES-

Connecticut

03.2019 - Current

Fostering trusting client relationships via empathetic communication and attentive listening.
Provides high-quality products and services that aligned with customer expectations.
Resolves client issues by identifying effective solutions and prioritizing their needs.
Manage financial operations encompassing both budgeting and forecasting processes.

Companion/Caregiver Self Employed

Self Employed

Bridgeport, CT

01.2019 - Current

Support clients in daily living activities, enhancing overall quality of life.
Develop nutritious meal plans to meet dietary health goals.
Perform assessments to maintain safe home environments.
Manage medication schedules to guarantee accurate dosages and timely intake.

Salon Manager/Stylist

Dees House of Beauty

03.2015 - 07.2018

Controlled inventory by tracking
Managed staff schedules, and ensured adequate coverage
Exceptional customer service levels.
Managed cash flow, business transactions, banking, and books
Resolved customer concerns promptly and efficiently
Maintained a clean, organized salon
Setting and maintaining a general appointment calendar and set shift schedules.

Community Outreach Organizer

Acorn Housing

10.2000 - 09.2003

Facilitated housing access by identifying resources for clients and homeless individuals.
Conducted detailed intakes with clients to evaluate housing needs.
Developed strong partnerships with community agencies and organizations across the state.
Supplied critical resources to empower clients in securing housing solutions.