Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiana Duke

Cleveland,OH

Summary

Skilled Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Packaging

Custom Products
02.2022 - 05.2022
  • Completed daily orders with expert picking and packing of shipments.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Placed items into bags, boxes or other containers.

Package Handler

FedEx
10.2021 - 12.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Helped train new employees in safe practices and warehouse procedures.

Assistant Manager

Family Dollar
03.2015 - 06.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Sale Associate

Burlington Coat Factory
02.2011 - 02.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree - Computer Software And Hardware

Cuyahoga Community College
Cleveland, OH

High School Diploma -

Warrensville Heights High School
Warrensville Heights, OH
06.2009

Skills

  • Maintaining Quality Assurance Standards
  • Critical Thinking
  • Accurate Order Fulfillment
  • Hand Tool Use
  • Packaging and Labeling Equipment
  • Product Packaging

Timeline

Packaging

Custom Products
02.2022 - 05.2022

Package Handler

FedEx
10.2021 - 12.2021

Assistant Manager

Family Dollar
03.2015 - 06.2017

Sale Associate

Burlington Coat Factory
02.2011 - 02.2015

No Degree - Computer Software And Hardware

Cuyahoga Community College

High School Diploma -

Warrensville Heights High School

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Tiana Duke