Tiana Humes
DOVER,DE
Summary
Compassionate Certified Community Health Worker comfortable with treating diverse client needs while managing dynamic conditions. Proven track record of confidentiality, record keeping, relationship building, and guiding behavior interventions.
Overview
1
1
Certification
4
4
years of post-secondary education
21
21
years of professional experience
Work History
Residential Support Staff Member
The Shepherd Place Inc.
DOVER
11.2025 - Current
- Conducted intake and case management, maintained accurate resident records, and ensured medication compliance.
- Provided resident support for hygiene needs, assisted with employment and housing, and coordinated appointment and transportation scheduling.
- Enforced behavior guidelines to promote resident accountability and maintain a safe living environment.
Claims Adjudicator
MD Department of Labor, Licensing, & Regulation
Salisbury, MD
11.2005 - 06.2012
- Applied Maryland Unemployment Insurance laws to make correct decisions regarding job separations. Sent claimants and employers decisions with appeal rights.
- Conducted telephone fact finding interviews/rebuttals with claimants and employers regarding the facts of job separations
- Worked independently with minimal help from supervision to complete cases in a timely manner.
Education
Bachelor of Science - Physical Education Sports Management
Wesley College
DOVER, DE 08.2000 - 12.2004
Skills
- Case Management
- Crisis Response
- Behavior Interventions
- Policy application
Certification
- Maryland Certified Community Health Worker
- Mental Health First Aid Certified Adults
- Mental Health First Aid Certified Kids/Teens
- CPR/ AED Certified
- First Aid Certified
- Dog CPR/First Aid Certified
Timeline
Residential Support Staff Member
The Shepherd Place Inc.
11.2025 - Current
Claims Adjudicator
MD Department of Labor, Licensing, & Regulation
11.2005 - 06.2012
Bachelor of Science - Physical Education Sports Management
Wesley College
08.2000 - 12.2004