Tiana Key
Queens Village,NY
Summary
Enthusiastic and committed criminology and law student with hands-on experience working alongside New York State Assemblywoman Alisia Hyndman, where I gained insight into legislative processes and public service. Currently serving as a Teacher’s Assistant at Tutor Time of New Hyde Park, where I support classroom management and foster positive learning environments. Known for strong organizational skills, attention to detail, and a passion for contributing to both educational and community-based initiatives. Prepared to apply academic knowledge and practical experience to roles within the criminal justice and public service fields..
Overview
7
7
years of professional experience
Work History
Teacher Assistant
Tutor Time of New Hyde Park
08.2022 - Current
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers with supervision and care of group of Number children.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Distributed learning materials such as worksheets, textbooks and group assignments.
Cashier
White Castle
03.2019 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
Assembly Women Hyndman
06.2017 - 09.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Helped clients with health care and community issues.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Education
Bachelor Of Arts - Criminology
SUNY Old Westbury
Old Westbury, NYSkills
- Oral communication
- Literacy development
- Instructional support
- Assessment analysis
- Excel
- Multicultural Awareness
- Multitasking
- Team building
- Professionalism
- Record-keeping
- Time management abilities
Languages
American Sign Language
Elementary
Timeline
Teacher Assistant
Tutor Time of New Hyde Park
08.2022 - Current
Cashier
White Castle
03.2019 - 09.2022
Receptionist
Assembly Women Hyndman
06.2017 - 09.2017
Bachelor Of Arts - Criminology
SUNY Old Westbury
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