Tiana Manera
Grand Junction,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
School Mentor
Department Of Education
06.2023 - 07.2023
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Advocated for students to access available resources.
Mountain Guide
Kauai Backcountry Adventures
12.2021 - 07.2023
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Established positive relationships with tour members through fun and engaging conversation.
Peer Assistant
Colorado Mesa University
02.2022 - 05.2023
- Answered questions for students, alumni, and employers to help meet their needs via email, phone call, and in-person at the front desk.
- Helped organize supplies for events hosted by the Career Services department.
- Scheduled appointments and meetings.
Sales Associate
The Home Depot Inc
04.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
BBA - Marketing
Colorado Mesa University
Grand Junction, CO05.2023
Skills
- Customer Service
- Time Management
- Strong Communication and Interpersonal Skills
- Microsoft Outlook
- Team Cooperation
- Meeting Deadlines
- Sales and Marketing
Ho'olokahi Polynesian Alliance
Participated in the annual Colorado Mesa University Lu'au as a performer from 2020 - 2023.
Timeline
School Mentor
Department Of Education
06.2023 - 07.2023
Peer Assistant
Colorado Mesa University
02.2022 - 05.2023
Mountain Guide
Kauai Backcountry Adventures
12.2021 - 07.2023
Sales Associate
The Home Depot Inc
04.2020 - 09.2021
BBA - Marketing
Colorado Mesa University
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