Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client/member needs and return each to optimal quality of life.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coach
Orangetheory Fitness
03.2023 - Current
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Collaborated with clients to identify potential barriers to achieving fitness goals.
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Educated participants on proper nutrition and healthy lifestyle habits.
Set up and broke down equipment before and after classes.
Case Manager
Butterfly Support
11.2022 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided leadership, guidance and support to staff members.
Recreational & Xcel team Coach
Perfection Gymnastics School
10.2019 - Current
Provide attentive supervision to gymnasts during their performance of various skills, drills, conditioning exercises, and other activities
Offer expert coaching guidance to gymnasts, focusing on form improvement and providing specific and targeted corrections for enhanced technique
Prioritize safety by closely monitoring gymnasts as they execute skills, including the crucial task of spotting and supporting gymnasts while they learn new techniques
Develop comprehensive programs and skill plans tailored to the individual needs of gymnasts, ensuring engaging and productive practice sessions.
Boys & Girls Club of West Chester/ Liberty
09.2018 - 09.2021
Youth Development Professional
Efficiently organize and manage program services, integrating engaging and educational cooperative learning activities to create an enjoyable and instructive experience for members
Maintain a vigilant supervision of program participants, prioritizing their safety, fostering positive values, and ensuring adherence to ethical behavior standards
Actively encourage and enhance program participation by implementing effective promotional strategies and stimulating interest among members
Cultivate and establish positive rapport with children, as well as their parents or guardians, fostering a nurturing and supportive environment for their overall well-being and growth.
Fitness Instructor
Fusion Yoga
07.2018 - 05.2019
Develop customized workout plans specifically tailored for Body Pulse and Tabata programs, optimizing participants' fitness journey and targeting their desired outcomes
Provide clear and concise instruction on movement techniques and effective cues to ensure active engagement and participation of members during workout sessions
Deliver personalized training sessions to members who express interest, offering individualized guidance and support to help them achieve their fitness goals
Foster a motivating and encouraging atmosphere throughout training sessions, empowering members to push their limits and make meaningful progress in their fitness journey.
Fitness Instructor
Title Boxing Club
07.2018 - 05.2019
Develop comprehensive workout plans and facilitate engaging classes designed to push and challenge members, encouraging them to surpass their limits and achieve their fitness goals
Inspire and motivate individuals, fostering an environment that empowers them to unlock their full potential and pursue excellence in their fitness endeavors
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Assistant Property Manager
Uptown Rental Properties
12.2016 - 03.2018
Guide prospective tenants throughout the application process, providing proactive assistance and support to facilitate a smooth and positive experience
Serve as a hands-on coach and mentor to the front desk team, actively fostering their professional development and ensuring exceptional customer service standards
Responsively address client inquiries and concerns regarding leasing through prompt and effective email correspondence.
Sales Associate
Orangetheory Fitness
10.2015 - 01.2017
Achieve monthly sales targets by actively engaging with guests, providing informative explanations about our monthly memberships, and successfully securing a minimum of 5 memberships per associate
Serve as a knowledgeable resource for guests, guiding them through the sign-in process, offering comprehensive information about workouts, setting personalized goals, and determining the most suitable options based on their individual needs