Summary
Overview
Work History
Education
Certification
Timeline
Generic

Tiana Orbaker

Waterloo,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Mozaic
Waterloo, NY
12.2023 - Current
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Transported clients to doctor's appointments and errands.
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Recorded client status progress and challenges in logbooks and reports.
  • Used approved crisis intervention techniques in emergency situations.

Certified Nursing Assistant

Finger Lakes Health
Waterloo, NY
09.2023 - 12.2024
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Distributed drinking water and nourishment to residents.

Shift Manger

Wendy's
Waterloo, NY
05.2023 - 09.2024
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Coached employees on interactions with customers to drive exceptional service.
  • Reinforced rules to promote superior employee performance.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Taught staff upselling techniques to meet revenue targets.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Provided coaching and guidance to team members when necessary to improve performance.

Education

High School Diploma -

Newark Senior High School
Newark, NY
06-2019

Associate of Science - Criminal Law

Finger Lakes Community College
Canandaigua, NY

Certification

  • Certified Nurse Assistant

Timeline

Direct Support Professional

Mozaic
12.2023 - Current

Certified Nursing Assistant

Finger Lakes Health
09.2023 - 12.2024

Shift Manger

Wendy's
05.2023 - 09.2024

High School Diploma -

Newark Senior High School

Associate of Science - Criminal Law

Finger Lakes Community College
  • Certified Nurse Assistant

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Tiana Orbaker