Summary
Overview
Work History
Education
Skills
Timeline
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Tiana Parker

Sarasota,FL

Summary

Experienced in effective communication with clients. Strong command of POS systems and excel at efficiently managing emails and paperwork. Proven ability to distribute valuable information to subordinates ensuring their understanding and effectiveness. Leading with intention and demonstrating true understanding and leadership to bring value to the team.

Overview

7
7
years of professional experience

Work History

Kennel Lead

Dog World Sarasota
08.2021 - Current
  • Thrived in a demanding and dynamic workplace.
  • Addressed team needs efficiently.
  • Handled team disputes using a composed and compassionate approach.
  • Relayed important information from management to team members in a way they would understand
  • Take, edit, and post photos of every dog in the facility for social media and website
  • Facilitated seamless shift transitions between day and night.
  • Assigned specific duties and areas to colleagues during their shifts.
  • Leads team members effectively.
  • Front desk work
  • Answer incoming calls and made outbound calls
  • Filing
  • Answered emails
  • Set appointments
  • Worked to provide excellent service to customers
  • I’m sure that all customers were helped
  • Built trust and maintained relationships with clients.
  • Led facility tours, providing complete explanations of operations.

Camp Counselor, Shift Lead

Camp Bow WOW
07.2020 - Current
  • Booking Reservations
  • Cash Handling
  • Cleaning
  • Conict Resolution
  • Customer Interaction
  • Customer Service
  • Delivery Driving
  • Eective Communication
  • Email and Paperwork Organization
  • High Stress Environment Management
  • Leadership
  • Marketing
  • Pet Care
  • POS Systems
  • Product Explanation
  • Sales
  • Social Media Management
  • Team Management
  • Training
  • Front Desk

Sales

EoS Fitness
05.2021 - 06.2021

Pet Care Associate

Petsmart
02.2020 - 04.2020
  • Trains new people
  • Runs the back making sure all dogs are accounted for
  • Answer emails
  • Answer phone calls
  • Book reservations
  • Set up client accounts
  • Interact with customers daily

Pet Care Specialist

Perfect Pets Doggy Daycare
12.2019 - 01.2020
  • Worked with dogs (training, feeding, bathing, etc.)
  • Customer service
  • Closing cleaning duties (cleaning kennels, sweep/mop floors, clean dog bowls and outdoor play areas)

Delivery Driver

Panera Bread
06.2019 - 12.2019
  • Drove to drop off deliveries to customers and other stores in the area
  • Washed dishes, cleaned in house

Team Member

Arby's
03.2019 - 12.2019

Cashier, Store Closer

Dunkin Donuts
07.2018 - 01.2019
  • Works and interacts with customers
  • Works with cash register
  • Closes store
  • Continually talked and approached customers
  • Cleaned after hours

Education

Bachelor of Arts - Psychology

Keiser University
Tampa

in Business -

State College of Florida

Skills

  • Booking Reservations
  • Cash Handling
  • Cleaning
  • Conflict Resolution
  • Customer Interaction
  • Customer Service
  • Effective Communication
  • Email and Paperwork Organization
  • High Stress Environment Management
  • Leadership
  • Marketing
  • Pet Care
  • POS Systems
  • Product Explanation
  • Sales
  • Social Media Management
  • Team Management
  • Training
  • Front Desk

Timeline

Kennel Lead

Dog World Sarasota
08.2021 - Current

Sales

EoS Fitness
05.2021 - 06.2021

Camp Counselor, Shift Lead

Camp Bow WOW
07.2020 - Current

Pet Care Associate

Petsmart
02.2020 - 04.2020

Pet Care Specialist

Perfect Pets Doggy Daycare
12.2019 - 01.2020

Delivery Driver

Panera Bread
06.2019 - 12.2019

Team Member

Arby's
03.2019 - 12.2019

Cashier, Store Closer

Dunkin Donuts
07.2018 - 01.2019

Bachelor of Arts - Psychology

Keiser University

in Business -

State College of Florida

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Tiana Parker