Tiana Price
Kapolei,HI
Summary
Dedicated Healthcare Support Worker with extensive experience in providing high-quality care and support. Proven track record of excelling in people-facing roles and seeking to transition into an administrative position. Skilled in communication, teamwork, and adapting to new challenges. Eager to leverage my background to make a meaningful contribution in a new professional setting. Passionate about the welfare of others and committed to continuous growth and development.
Overview
5
5
years of professional experience
Work History
Medical Biller
Universal Healthcare Services
Las Vegas, NV
08.2024 - 05.2025
- Verified insurance of patients to determine eligibility.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Food Service Associate, Waitress
Pho Thanh Huong
Las Vegas, NV
09.2020 - 09.2024
- Provided a welcoming atmosphere by greeting guests warmly upon arrival and guiding them to their designated tables.
- Fostered seamless coordination with kitchen and bar teams to guarantee prompt service and timely delivery of orders, enhancing overall dining experience.
- Maintained meticulous organization of supplies and ensured continuous stocking to support smooth daily operations.
- Demonstrated proficiency in processing guest checks, handling payments, and managing cash and credit card transactions with accuracy and efficiency.
Healthcare Administration Intern
Volunteers in Medicine of Southern Nevada
North Las Vegas, Nevada
06.2023 - 04.2024
- Crafted an engaging orientation presentation for new volunteers, integrating interactive elements to boost engagement and ensure retention of key information.
- Partnered with cross-functional teams to evaluate training requirements and executed enhancements to elevate the volunteer experience, thereby bolstering organizational efficiency and effectiveness.
- Spearheaded initiatives aimed at streamlining operations and fostering seamless collaboration between healthcare providers and volunteers, resulting in improved efficiency and coordination.
Receptionist/Customer Service
AAA Anytime Inc Shippers
Las Vegas, NV
05.2023 - 11.2023
- Provided adept support, adeptly handling a variety of customer service inquiries through attentive listening, clear communication, and strategic problem-solving techniques.
- Acted as a liaison between the employer and customers, effectively conveying messages and feedback to ensure seamless communication.
- Administered payment processing procedures with precision and efficiency, ensuring accurate transactions and customer satisfaction.
Education
Bachelors - Healthcare Administration
University of Nevada Las Vegas
05.2024
Skills
- Planning
- Communication
- Teamwork
- Healthcare Administration
- Problem-solving
- Administrative
- Adapting to new challenges
- HIPAA compliance
- Medical billing
- Customer service
Timeline
Medical Biller
Universal Healthcare Services
08.2024 - 05.2025
Healthcare Administration Intern
Volunteers in Medicine of Southern Nevada
06.2023 - 04.2024
Receptionist/Customer Service
AAA Anytime Inc Shippers
05.2023 - 11.2023
Food Service Associate, Waitress
Pho Thanh Huong
09.2020 - 09.2024
Bachelors - Healthcare Administration
University of Nevada Las Vegas