Tiana Rodgers
Templeton,MA
Summary
Perusing to work in a Physical Therapist office to gain experience before heading into Physical Therapy Assistant school. Highly motivated and organized individual with plenty of costumer service experience and management knowledge.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista, Manager
Identity Coffee Company
01.2023 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Private Nanny
Private Home
06.2022 - 12.2022
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
Education
In Progress - Interdisciplinary Studies in Allied Health
Mount Wachusett Community College
Gardner, MA06.2025
Certificate - EMT
Mount Wachusett Community College
Gardner, MA08.2022
Skills
- Supplier Management
- Employee Scheduling
- Vendor Relationships
- Hiring Procedures
Certification
- First Aid/CPR Certified
Timeline
Barista, Manager
Identity Coffee Company
01.2023 - Current
Private Nanny
Private Home
06.2022 - 12.2022
In Progress - Interdisciplinary Studies in Allied Health
Mount Wachusett Community College
Certificate - EMT
Mount Wachusett Community College
- First Aid/CPR Certified
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