Tiana Smith
Sandy Springs,USA
Summary
Motivated candidate for Certified Nursing Assistant position, equipped with CPR, First Aid, and AED certifications. Strong communication and problem-solving skills enhance ability to address customer concerns calmly. Proven track record of teamwork and dedication to patient care, combined with a self-starter attitude and organizational skills. Ready to contribute positively to healthcare environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress/Hostess/Cashier
Ihop
12.2021 - Current
- Takes and confirms reservations, and shows customers to their table.
- Support staff members
- Greeting guest and taking drink and food orders.
- Staying attentive to the needs of guest in the dining area
- Ensuring the food order is made correctly by the kitchen staff and looks presentable for guests.
- Following health code standards and guide lines with regarding to the handling of food.
- Performing shift duties, delivering supplies to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
- Processes return transactions.
Cashier
MCDONALD’S RESTURANT
01.2023 - 08.2023
- Greeting and welcoming our guests, accurately taking and serving orders.
- Keeping our workspace and our guest service area neat and clean.
Temp Worker
People Ready
07.2019 - 10.2021
- Safe use of chemicals.
- Sanitation and disinfect.
- Dusting, sweeping and vacuuming.
- Clean and sanitize dishes, cookware, and utensils.
- Clean and sanitize food preparation work stations.
- Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients.
- Follow all food health and safety requirements.
- Work different jobs locations
Waitress/Hostess
Waffle House
10.2017 - 04.2019
- Taking customers’ orders and delivering food and beverages.
- Providing excellent service to ensure satisfaction.
- Greeting and seating customers in a friendly manner.
- Make suggestions based on the customers preferences.
JR STAFF
BOYS & GIRLS CLUB
05.2017 - 07.2017
- Provided supervision and lead activities in education, social recreation, art, computer centers and sports.
- Assistant with nutritional service.
Education
GED -
AUGUSTA TECHNICAL COLLEGE
05.2019
Skills
- Maintained high standards of customer service during high-volume, fast, paced operations
- Built loyal clientele of diverse backgrounds through friendly interactions and consistently scored over 90% satisfaction rating on customer service
- Resolved complaints promptly and professionally to ensure customer satisfaction
Certification
CPR, First Aid, AED Certification
BLS Certification
Timeline
Cashier
MCDONALD’S RESTURANT
01.2023 - 08.2023
Waitress/Hostess/Cashier
Ihop
12.2021 - Current
Temp Worker
People Ready
07.2019 - 10.2021
Waitress/Hostess
Waffle House
10.2017 - 04.2019
JR STAFF
BOYS & GIRLS CLUB
05.2017 - 07.2017
GED -
AUGUSTA TECHNICAL COLLEGE