Tiana Stevenson
Grand Prairie,TX
Summary
Service-driven professional with experience in retail operations, client services, and high-volume customer environments. Known for delivering exceptional customer experiences, maintaining efficient operational standards, and building strong relationships that drive retention and satisfaction. Demonstrates strong communication, multitasking, and problem-solving abilities while remaining composed in fast-paced environments. Skilled in supporting team performance, managing transactions accurately, and contributing to business success through customer-focused service.
Overview
4
4
years of professional experience
Work History
Store Clerk
QuikTrip
Arlington, TX
06.2025 - Current
- Deliver high-quality customer service in a fast-paced convenience retail environment serving large daily customer volumes.
- Process cash, debit, and credit transactions efficiently while maintaining strict accuracy and adherence to company procedures.
- Maintain store presentation by restocking merchandise, organizing displays, and ensuring cleanliness and operational readiness.
- Prepare food and beverage items according to company safety and quality standards.
- Resolve customer concerns professionally while maintaining positive customer relationships.
- Collaborate with team members to maintain smooth store operations during peak traffic periods.
Personal Trainer
Fitness Connection
Grand Prairie, TX
01.2023 - Current
- Design personalized fitness programs aligned with individual client goals and health outcomes.
- Educate clients on safe exercise techniques to maximize performance and reduce risk of injury.
- Monitor client progress and adjust training strategies to improve effectiveness and satisfaction.
- Provide guidance on nutrition, wellness, and lifestyle habits that support long-term fitness results.
- Maintain detailed progress records and performance tracking for ongoing program development.
Sales Associate
Fitness Connection 24/7 Health Club
Grand Prairie, TX
08.2022 - Current
- Deliver excellent customer service while assisting members with merchandise, products, and general inquiries.
- Process retail transactions and maintain accurate cash handling procedures.
- Maintain organized merchandise displays and ensure a visually appealing retail environment.
- Build strong relationships with members to encourage loyalty and repeat engagement.
- Handle returns, exchanges, and customer concerns in accordance with company policy.
Host
Texas De Brazil
Fort Worth, TX
04.2022 - 07.2024
- Provided a professional and welcoming guest experience in a high-volume dining environment.
- Managed reservations, seating logistics, and wait times to ensure efficient restaurant flow.
- Communicated effectively with servers and management to maintain service efficiency.
- Responded to guest inquiries and resolved concerns to support positive customer experiences.
Education
Bachelor of University Studies - Art
University of Texas at Arlington
Arlington, TXSkills
- Customer Experience Management
- Retail & Store Operations
- Cash Handling & POS Systems
- Relationship Building
- Conflict Resolution
- Sales Support & Product Promotion
- Team Collaboration
- Time Management & Multitasking
- Customer Retention Strategies
- Communication & Public Engagement
Additional Strengths
- Strong Interpersonal Communication
- High-Volume Customer Service Environments
- Adaptability & Problem Solving
- Customer Relationship Development
- Operational Efficiency
Timeline
Store Clerk
QuikTrip
06.2025 - Current
Personal Trainer
Fitness Connection
01.2023 - Current
Sales Associate
Fitness Connection 24/7 Health Club
08.2022 - Current
Host
Texas De Brazil
04.2022 - 07.2024
Bachelor of University Studies - Art
University of Texas at Arlington