Tiana Wilkins
Warrensville Heights,OH
Summary
Committed Lab Control Specialist. with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Skilled Production Worker offering 2 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
8
8
years of professional experience
Work History
Lab Control Specialist
Cleveland Clinic
Cleveland , Ohio
10.2020 - Current
- Resolved production issues, supporting investigations of supplier and manufacturing locations and developing targeted solutions.
- Reviewed and approved supplier production processes, verifying outputs for quality control and documenting for archival.
- Reviewed and approved supplier systems for chemical and metallurgical process control.
- Conducted product and process reviews and surveillance at various suppliers, supporting product health and customer satisfaction.
- Conducted training on quality material control system requirements and processes for complex production lifecycles, supporting organizational leadership in innovative process design.
- Made sure that products were produced on time and are of good quality.
Cash Applications Specialist
University Hospitals Of Cleveland
Warrensville Heights, Ohio
03.2014 - 05.2020
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
- Handled most issues and escalated those requiring manager involvement to correct contacts.
- Researched and rectified unapplied cash items.
- Contacted customers regarding past due balances.
- Analyzed customer accounts to catch discrepancies before major issues occurred.
- Stepped in to assist front desk receptionist with switchboard when department was short-staffed.
- Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
Education
Diploma - Medical Billing & Coding
Remington College
Cleveland, OH06.2008
Skills
- Product Inspection
- Safety Standards Compliance
- Teamwork and Communication
- Line Work
Timeline
Lab Control Specialist
Cleveland Clinic
10.2020 - Current
Cash Applications Specialist
University Hospitals Of Cleveland
03.2014 - 05.2020
Diploma - Medical Billing & Coding
Remington College
Similar Profiles
ALICIA STANZIANOALICIA STANZIANO
CLIENT PROGRAM MANAGER at THE CLINIC BY CLEVELAND CLINICCLIENT PROGRAM MANAGER at THE CLINIC BY CLEVELAND CLINIC
Angelica BergerAngelica Berger
Laboratory Technician III at Cleveland ClinicLaboratory Technician III at Cleveland Clinic
Christina DempseyChristina Dempsey
Research Coordinator at Cleveland ClinicResearch Coordinator at Cleveland Clinic
Madison Kee-FitzpatrickMadison Kee-Fitzpatrick
Critical Care Transport EMT at Cleveland ClinicCritical Care Transport EMT at Cleveland Clinic
Jose HillJose Hill
Driver at Duke and Rockies DeliveryDriver at Duke and Rockies Delivery