Summary
Overview
Work History
Education
Skills
Certification
Awards
2025 Entrepreneur of impact top 5 recipient
Timeline
Generic

Tianda Williams

Fort Worth,TX

Summary


Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in business operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director of Operations / Executive Director

TABOOTIQUE
04.2021 - Current
  • - Lead daily business operations, vendor management, and product quality assurance.
  • - Manage digital presence including website content and product updates.
  • - Cultivate strong customer relationships and resolve escalations to maintain brand loyalty.

Virtual Production Specialist

EY / Atrium (Contract)
08.2021 - 03.2022
  • - Supported global learning programs by coordinating virtual event logistics and technical setup.
  • - Delivered process improvement feedback and ensured CPE compliance through accurate reporting.

Documentation Specialist

Citigroup / TSR Consulting (Contract)
08.2020 - 03.2021
  • - Audited financial documentation to meet regulatory and internal policy standards.
  • - Collaborated across departments to reconcile discrepancies and maintain data integrity.

Training Coordinator Parking Operations

DFW Airport / ADASTAFF (Contract)
03.2020 - 04.2020
  • - Created training materials and led instructional sessions on customer service and system tools.
  • - Partnered with leadership to tailor training solutions to operational needs.

Client Services Manager

Jet Capital
01.2017 - 05.2019
  • - Reduced account delinquency by 40% through proactive client communication and audits.
  • - Managed payoff quotes, transaction accuracy, and internal policy adherence.
  • - Filed and terminated UCC statements as a licensed Texas Notary, reducing legal costs.

Credit Review Analyst

Jet Capital
01.2016 - 01.2017
  • - Strengthened internal controls through expanded audits and fraud detection strategies.
  • - Influenced policy changes through comprehensive risk analysis reports.

Originations Specialist II

Jet Capital
11.2015 - 12.2015
  • - Underwrote business loan applications with a focus on compliance and fraud prevention.
  • - Mentored new team members on best practices and legal requirements.

Operations Production Coordinator

Capital One
12.2011 - 05.2015
  • - Researched and reconciled bankruptcy data discrepancies, boosting record accuracy.
  • - Developed and implemented staff training initiatives, improving team efficiency.
  • - Contributed to a 99.3% accuracy rating in bankruptcy claims processing.

Sr. Collections Specialist / Operations Coordinator

HSBC (Acquired by Capital One)
12.2006 - 12.2011
  • - Negotiated payment plans and coached clients through credit rebuilding processes.
  • - Reviewed legal affidavits and managed sensitive documentation for bankruptcy cases.

Education

Medical Assistant Certification -

Tidewater Tech
Virginia Beach, VA
01.1998

High School Diploma - undefined

Salem High School
Virginia Beach, VA
01.1995

Skills

  • Operational efficiency management
  • - Client Relations & Customer Success
  • - Training & Staff Development
  • - Compliance & Documentation
  • - Strategic Planning & Execution
  • Cross-functional project coordination
  • - Process Improvement
  • - Cross-Functional Leadership
  • - Time & Resource Management
  • - Notary Services (TX)

Certification

  • - Texas Notary License Active since 2018
  • - Medical Assistant Certification

Awards

2025 Entrepreneur of Impact Group Finalist

2025 Entrepreneur of impact top 5 recipient

A competition that brings together thousands of business professionals, visionaries and entrepreneurs to compete for the ultimate  prize and raise awareness for GENYOUth.

Timeline

Virtual Production Specialist

EY / Atrium (Contract)
08.2021 - 03.2022

Director of Operations / Executive Director

TABOOTIQUE
04.2021 - Current

Documentation Specialist

Citigroup / TSR Consulting (Contract)
08.2020 - 03.2021

Training Coordinator Parking Operations

DFW Airport / ADASTAFF (Contract)
03.2020 - 04.2020

Client Services Manager

Jet Capital
01.2017 - 05.2019

Credit Review Analyst

Jet Capital
01.2016 - 01.2017

Originations Specialist II

Jet Capital
11.2015 - 12.2015

Operations Production Coordinator

Capital One
12.2011 - 05.2015

Sr. Collections Specialist / Operations Coordinator

HSBC (Acquired by Capital One)
12.2006 - 12.2011

High School Diploma - undefined

Salem High School

Medical Assistant Certification -

Tidewater Tech

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