Summary
Overview
Work History
Education
Skills
Timeline
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Tiandra Simmonds

Summary

Proven professional with a track record of enhancing workplace hygiene and customer satisfaction at Elite Office Cleaning. Skilled in health and safety compliance and customer relationship management, achieving significant improvements in facility cleanliness and client relations. Demonstrates exceptional teamwork and service, ensuring efficient operations and positive customer experiences.

Overview

14
14
years of professional experience

Work History

Cleaner

Elite Office Cleaning
02.2021 - 04.2023
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.

Sales Associate

Barneys New York
01.2009 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma - Nursing

Clara Barton High School For Health Professions
Brooklyn, NY

Nursing

Kingsborough Community College
Brooklyn, NY

Skills

  • Time management
  • Teamwork and collaboration
  • Customer service
  • Cash handling
  • Relationship building
  • Store opening and closing
  • Conflict resolution

Timeline

Cleaner

Elite Office Cleaning
02.2021 - 04.2023

Sales Associate

Barneys New York
01.2009 - 08.2019

High School Diploma - Nursing

Clara Barton High School For Health Professions

Nursing

Kingsborough Community College

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Tiandra Simmonds