Tiandra Wilkerson
Birmingham
Summary
Business professional experienced in system enhancement reviews and compliance assurance. Skilled in data analysis and effective communication, collaborating across departments to resolve discrepancies and drive business improvements. Strong in team collaboration and multitasking, with a focus on delivering accurate and organized results.
Overview
13
13
years of professional experience
Work History
Business Analyst II
Palmetto GBA
05.2025 - 02.2026
- Reviewed system enhancements/upgrades to determine applicability of customer file modification requirements.
- Assisted with preparing verbal and written communication about business changes to management and staff members.
- Researched system problems and identifies potential solutions to assure compliance and accuracy.
- Obtained information from internal departments, providers, government and/or private agencies to resolve discrepancies/problems.
Business Analyst I
Palmetto GBA
10.2024 - 05.2025
- Analyzed and rendered decisions in regards to Appeals and Rebuttals that are submitted to the department.
- Provided quality service to internal/external customers in response to inquiries via email and phone.
- Participated in various projects including testing and training.
- Assisted in preparing reports and presentations for management review and strategic planning.
Senior Provider Enrollment Analyst
Palmetto GBA
05.2023 - 10.2024
- Functioned as Team Lead and provided guidance to team members.
- Analyzed provider applications for accuracy and completeness to ensure compliance with enrollment standards.
- Assisted in processing enrollment requests using electronic health record systems and database management tools.
Provider Enrollment Analyst
Palmetto GBA
04.2019 - 05.2023
- Analyzed provider enrollment applications for compliance with federal and state regulations.
- Verified information and credentials submitted by investigating and researching background information, education and licensing.
- Demonstrated flexibility by handling multiple tasks.
- Served as an expert resource for colleagues seeking assistance or clarification on various aspects of the provider enrollment process.
Provider Enrollment Analyst
Cahaba GBA
06.2013 - 02.2018
- Accurately processed enrollment applications with the specified CMS (Centers for Medicare and Medicaid Services) timeframe.
- Ensured provider file integrity and that providers/suppliers were in compliance with established standards and guidelines.
- Created enrollment records in the Provider Enrollment Chain Organization System (PECOS) under CMS guidelines and updated information in the Multi Carrier System (MCS).
- Consistently met weekly/quarterly goals set by management.
Education
Bachelor of Science in Commerce and Business Administration - Business Administration
The University of Alabama
Tuscaloosa, ALSkills
- Requirements gathering
- Data analysis
- Attention to detail
- Verbal and written communication
- Team collaboration
- Decision-making
- Microsoft Office Suite
- Multitasking and organization
- Clear communication
Timeline
Business Analyst II
Palmetto GBA
05.2025 - 02.2026
Business Analyst I
Palmetto GBA
10.2024 - 05.2025
Senior Provider Enrollment Analyst
Palmetto GBA
05.2023 - 10.2024
Provider Enrollment Analyst
Palmetto GBA
04.2019 - 05.2023
Provider Enrollment Analyst
Cahaba GBA
06.2013 - 02.2018
Bachelor of Science in Commerce and Business Administration - Business Administration
The University of Alabama