Hi, I’m
Tiffany Clark
Business Analyst
Menomonie,WI
Summary
Developed skills in fast-paced business environment, including data analysis, stakeholder communication, and strategic planning. Seeking to transition into new role where these skills can be applied and further developed. Committed to leveraging analytical expertise and problem-solving abilities to contribute to organizational success. Successful at responding to shifting business needs and priorities in a systematic and effective way with 10+ years of experience in Governance Business. Well-versed in Medicare & Medicaid billing, enrollment, and benefits with aptitude to work collaboratively and independently with a common goal of delivering quality service to customers we serve.
Overview
8
years of professional experience
Work History
Elevance Health
Business Analyst II
03.2022 - Current
Job overview
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Increased resource efficiency by analyzing detailed business requirements.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
United Health Group
Employer Group Enrollment Eligibility Analyst
05.2021 - 03.2022
Job overview
- Work files received from Employer Group
- Monthly/Weekly reporting
- Applies knowledge/skills to a range of moderately complex activities
- Acts as a technical resource to others
- Proactively identifies solutions to non-standard requests
- Solves moderately complex problems on own
- Works with team to solve complex problems
- Plans, prioritizes, organizes and completes work to meet established objectives
Optum
Subject Matter Experts Enrollment and Medicaid
10.2016 - 05.2021
Job overview
- Company Overview: Subject Matter Experts Billing, Enrollment and Medicaid
- Billing/Medicaid reconciliation
- Monthly reporting
- Applies knowledge/skills to a range of moderately complex activities
- Acts as a technical resource to others
- Proactively identifies solutions to non-standard requests
- Solves moderately complex problems on own
- Works with team to solve complex problems
- Plans, prioritizes, organizes and completes work to meet established objectives
- Coordinate work of other team members
- Subject Matter Experts Billing, Enrollment and Medicaid
Education
Minneapolis Business CollegeRoseville, MN
Associates Degree from Computer Applications
01.1999
Boyceville High SchoolBoyceville, WI
General Degree
01.1998
Skills
- Business process improvement
- Data analysis
- Quality assurance
- Requirements gathering
- Database management
- Team collaboration
- Microsoft Office Suite
Timeline
Business Analyst II
Elevance Health
03.2022 - Current
Employer Group Enrollment Eligibility Analyst
United Health Group
05.2021 - 03.2022
Subject Matter Experts Enrollment and Medicaid
Optum
10.2016 - 05.2021
Minneapolis Business College
Associates Degree from Computer Applications
Boyceville High School
General Degree
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