Tiane Saia
Summary
Results-oriented fraud analyst with extensive experience in project management and data analysis. Proven track record in identifying fraudulent patterns and reviewing suspicious activities. Committed to delivering effective solutions and enhancing fraud prevention strategies.
Overview
10
10
years of professional experience
Work History
Financial Crimes Analyst
Varo Bank
02.2024 - 05.2026
- Review transaction monitoring & surveillance (TMS) alerts, conduct deep-dive investigations, and recommend suspicious activity determinations.
- Prepare and review comprehensive case and SAR narratives regarding red flags, suspicious activity, and adverse information.
Fraud Operations Coach
Varo Bank
04.2022 - 02.2024
- Drove improved performance on Fraud KPIs by providing training, coaching, and feedback to the Fraud Operations team.
- Managed Fraud alert workloads and responded to highly escalated customer situations from regulatory agencies including the FDIC and BBB.
Senior Fraud Operations Analyst
Varo Bank
05.2021 - 04.2022
- Led complex fraud and risk investigations to successful conclusions while identifying false positive and false negative trends.
- Analyzed internal and external risk datasets to find insights and improve fraud strategies and decisioning rules.
Strategic Account Team Lead
Walmart.com
10.2020 - 05.2021
- Implemented process improvement plans by driving existing issue resolution and escalating improvements based on trend analysis.
- Coached team members and provided feedback to enhance skills and guidance on process operations.
Senior Trust and Safety Analyst
Walmart.com
11.2019 - 09.2020
- Performed decision-making for seller applications to ensure compliance with terms of use and safety policies.
- Acted as the Point of Contact for new hire training and continued team learning.
Senior Fraud Analyst
Jet.com
10.2016 - 10.2019
- Executed SQL queries to extract relevant data and analyzed trends in Klipfolio to identify potential fraud patterns.
- Coordinated with merchants and carriers to validate claims and Police Reports, effectively resolving fraudulent orders.
Education
High School Diploma -
Kapa'a High School
Kaua'i, HI05-2010
Skills
- Fraud Detection & AML
- SAR Narrative Writing
- Regulatory Compliance
- Risk Data Analysis
- TMS & Surveillance Systems
- SQL Data Querying
- Investigative Techniques
- MS Office & G-Suite
- Advanced Research
- Time Management
- Detail Oriented
- Team Leadership & Coaching
Accomplishments
- Regulatory Success, Successfully managed high-stakes escalations for FDIC and BBB.
- Leadership, Promoted from Analyst to Coach and Team Lead roles within Walmart and Varo.
Timeline
Financial Crimes Analyst
Varo Bank
02.2024 - 05.2026
Fraud Operations Coach
Varo Bank
04.2022 - 02.2024
Senior Fraud Operations Analyst
Varo Bank
05.2021 - 04.2022
Strategic Account Team Lead
Walmart.com
10.2020 - 05.2021
Senior Trust and Safety Analyst
Walmart.com
11.2019 - 09.2020
Senior Fraud Analyst
Jet.com
10.2016 - 10.2019
High School Diploma -
Kapa'a High School