Tianika Little
Baltimore,MD
Summary
Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Baltimore , MD
10.2024 - Current
- Guarded restricted areas to prevent unauthorized entry.
- Conducted random bag inspections as part of an active deterrence program.
- Patrolled terminal buildings and other areas to ensure the safety of travelers and staff.
- Investigated incidents involving potential violations of security protocol.
- Searched individuals and baggage for weapons and other prohibited items.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Monitored CCTV footage to detect suspicious activity in the airport environment.
- Maintained detailed logs of all activities conducted throughout shift.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Door alarm monitoring,
- dispatch
- Working at a fast pace, when it comes to customers.
Security Officer
Securitas Security / FedEx airport
Indianapolis, IN
02.2022 - 11.2024
- 1st Shift Supervisor
- Maintained accurate logs of all security related activities.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Adhered to post orders while maintaining a visible presence around the property.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Identified suspicious activity to determine appropriate response.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Operated communication systems between officers stationed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Searched bags manually to identify prohibited items and contraband.
- Participated in training sessions to stay up to date on current security trends and best practices.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Site Supervisor
Majestic Security Inc/ Indiana Veterans Home
Lafayette, IN
08.2019 - 02.2022
- Payroll
- Ensured all security equipment was maintained and fully operational.
- Recorded required data for incident reports and files.
- Maintained positive environment dedicated to teamwork and performance.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
- Drafted and documented security procedures, policies and standards.
- Managed access control systems to secure premises and sensitive areas.
- Managed scheduling and deployment of security personnel across various shifts.
- Supervised property entrances and exits and monitored employee safety.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Provided security team leadership and contributed to on-call duties.
- Organized drills for emergency preparedness scenarios such as fire evacuations or intruder alerts.
- Participated in weekly meetings with management team to discuss any security concerns or updates.
- Maintained records of employee attendance, shift changes, vacation requests.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- p
Medical Billing and Collections Specialist
Rotech Healthcare
Lafayette, IN
02.2018 - 07.2019
- Gathered information to produce accounts payable reports for review.
- Processed invoice payments and recorded information in account database.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Followed up on unpaid or denied claims in a timely manner.
- Reconciled codes against services rendered.
- Communicated with patients regarding payment plans, overdue balances, and collections issues.
- Checked claims coding for accuracy with ICD-10 standards.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Tracked payments received from third-party payers such as Medicare and Medicaid providers.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Corrected, completed and processed claims for payer codes.
- Input statement information, reconciled accounts and resolved discrepancies.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Took billing calls, questions and concerns from patients and third-party carriers.
- Maintained historical records by microfilming and filing documents.
- Verified patient insurance eligibility and coverage for medical services rendered.
Education
Massage Therapy - Massage
Harris School of Business
Dover, DE06-2011
High School Diploma -
North Caroline High School
Ridgely, MD05-2002
Skills
- Identification verification
- Visitor tracking
- Metal detector operation
- Investigation documentation
- Personnel screening
- Stationary surveillance
- Customer service
- CCTV camera operations
- Surveillance reporting
- Computer Operator
Certification
- CPR
- FIRST AID CERTIFICATION
- DRIVER LICENSE
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Security Officer
Securitas Security / FedEx airport
02.2022 - 11.2024
Security Site Supervisor
Majestic Security Inc/ Indiana Veterans Home
08.2019 - 02.2022
Medical Billing and Collections Specialist
Rotech Healthcare
02.2018 - 07.2019
Massage Therapy - Massage
Harris School of Business
High School Diploma -
North Caroline High School