Windows 10
TiAnn Wells
Maple Grove,MN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Driver Recruiter
Post & Parcel LLC
09.2021 - 10.2024
- Managed 60-100 calls, conducting phone interviews to assess applicants relevant knowledge, skills, experience and aptitude.
- Coordinated schedules to arrange management interviews with applicants. Operated and maintained applicant tracking and management systems.
Personal Care Assistance
Twin City Caring Home Health/Great Lake Home Care
05.2013 - 02.2020
- Working with children ages 0-13
- Identified patient care requirements by establishing personal rapport with patients and families.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Partnered with parents with shared desire to provide best care and education for children. Scheduling doctors appointments as well as tutoring sessions.
House Manager
Bristol Corp
01.2013 - 06.2019
- Group home counselor, aiding physically and mentally challenged adults
- Managed 6 Team members/ with 4 live in clients
- Handled clients funds and daily activates
- Maintain work schedules and supervised outings
- Managed scheduling with social/care workers
Customer Service Account Executive
Comcast
07.2001 - 09.2012
- 11+ Years Billing and Loyalty Departments
- Handling 100+ inbound and outbound calls daily at a high volume.
- Problem solving, working in a financial setting targeting sales and problem solving.
- Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers.
- Responded to customer requests for products, services, and company information.
- Communicated with customer/tech support directly, scheduling work orders and working with dispatch.
Timeline
Driver Recruiter
Post & Parcel LLC
09.2021 - 10.2024
Personal Care Assistance
Twin City Caring Home Health/Great Lake Home Care
05.2013 - 02.2020
House Manager
Bristol Corp
01.2013 - 06.2019
Customer Service Account Executive
Comcast
07.2001 - 09.2012
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft Excel/Office/Word
Microsoft Adobe Professional
Microsoft Power Point
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsFlexible work hoursHealthcare benefitsCompany CultureWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Transportation logistics, Performance tracking, Background checks and Social media proficiency
- Managing developmental disorders, Housekeeping management, Transportation coordination, Client direct care and Crisis management
- Scheduling staffing, Supply ordering and Employee performance tracking & management
- Escalation management, Account updating and Complaint resolution
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