Tianna Balmir

• Lead by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
• Collaborate with management to identify areas for improvement within the training program, leading to more efficient results.
• Cultivate a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
• Study crew members during work shift to provide feedback and guidance in improving performance.
• Document training and progress on database to enable tracking history and maintain accurate records.
• Cross-train existing employees to maximize team agility and performance.
• Train new employees in specific job requirements.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Demonstrated speed and accuracy in order item selection.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered customer questions about products and services, help locate merchandise and promoted key items.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.