Tianna Cunningham
Abingdon,MD
Summary
Experienced Store Manager and Visual Lead with comprehensive experience in team leadership, project management, and strategic planning. Strengths include strong decision-making capabilities, effective communication skills, and the ability to motivate teams towards achieving business objectives. Also credited for fostering a positive work environment that promotes high productivity levels and improves overall departmental efficiencies.
Overview
9
9
years of professional experience
Work History
Department Supervisor
H&M Hennes & Mauritz
Towson, Maryland
08.2024 - Current
- Created reports summarizing daily operations for upper-level management review.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Assistant Manager
Hollister Co
Baltimore, MD
09.2023 - 08.2024
- Managed a team of 25 employees, including two managers, and trained them in a variety of merchandising and organizational functions
- Map and execute monthly visual floor sets based on seasonal changes and implementing top selling items
- Implemented an efficient product development process with associates to increase customer experience, resulting in an increase in KPIs.
- Participated in weekly conference calls with other district and store leaders to ensure smooth flow of operations and discuss upcoming business plans
Keyholder
Sunglass Hut
Bel Air, MD
06.2022 - 12.2023
- Increased sales by through upsells and cross-selling of additional products and services
- Recruited and trained new sales representatives.
Stylist
AKIRA
Towson, MD
06.2023 - 09.2023
- Consulted with clients regarding personal preferences such as colors, textures, silhouettes prior to styling sessions
- Conducted frequent research to stay informed about emerging fashion trends
- Created looks that reflect the clients individual style and aesthetic.
Store Manager
Muze Creations
Hyattsville, MD
05.2022 - 06.2023
- Created a comprehensive store brand, including online marketing materials, store signage, and advertising.
- Traveled to meet with vendors to inquire and purchase new inventory
- Monitored inventory levels and placed orders to restock shelves.
- Analyzed financial data to identify areas of improvement.
- Planned special promotions or discounts based on market trends.
Sales Associate
It's Fashion
Fruitland, MD
09.2021 - 05.2023
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales.
Sales Associate
Homegoods
Abingdon, MD
03.2016 - 08.2020
- Streamlined inventory management to eliminate the need for stock replenishment
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Established personal connections with customers, exceeding customer service expectations.
Education
Bachelor of Science - Fashion Merchandising
University of Maryland Eastern Shore
Princess Anne, MD05.2023
Skills
- Communication skills
- Team Leadership
- Time management
- Customer service
- Scheduling expertise
- Sales Growth
- Multi-tasking mastery
- Performance Improvement
- Inventory Management
Additional Education
Cosmetology, Harford Technical High School, Bel Air, MD, 06/2018, Studied for my Cosmetology license and took the Maryland Stateboard Exam
Timeline
Department Supervisor
H&M Hennes & Mauritz
08.2024 - Current
Assistant Manager
Hollister Co
09.2023 - 08.2024
Stylist
AKIRA
06.2023 - 09.2023
Keyholder
Sunglass Hut
06.2022 - 12.2023
Store Manager
Muze Creations
05.2022 - 06.2023
Sales Associate
It's Fashion
09.2021 - 05.2023
Sales Associate
Homegoods
03.2016 - 08.2020
Bachelor of Science - Fashion Merchandising
University of Maryland Eastern Shore