Tianna Gaskins
Callahan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated and learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Machine Operator
Kelly Services/ Johnson & Johnson
06.2023 - Current
- Performing routine inspections of manufacturing equipment
- Knowledge of production procedures
- Operated machinery on a production line
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Collaborated with team members to optimize production processes and improve overall performance.
Contact Representative
United States Department of Treasury I.R.S.
09.2022 - 05.2023
- Develop, analyze and evaluate information involving the research of computerized records by accessing multiple online/database systems
- Managed a high volume of inbound calls daily, maintaining composure under pressure while providing top-notch service to clients.
- Adapted communication style based on individual preferences or cultural backgrounds of clients, ensuring clear understanding from both parties.
Marketing Coordinator
RE-BATH
08.2021 - 05.2022
- Ensured all marketing efforts served to achieve sales goals
- Prepared marketing reports, tracking sales and leads for business
- Developed visually engaging marketing materials to support product launches and promotions.
- Planned and executed internal and external marketing events.
Freelance Social Media Manager
Freelance
01.2013 - 05.2022
- Developing and maintaining social media and marketing platforms for small businesses
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
E-commerce Marketing Associate
EARLY UPGRADE
01.2020 - 07.2021
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Enhanced social media presence with creative content and effective targeting.
Home Health Aide/office Assistant
IVEY SERVICES
01.2013 - 12.2020
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Salesperson/customer Service
NORDSTROM
01.2018 - 12.2019
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Team Sales Lead
DESTINATION MATERNITY
01.2015 - 12.2017
- Motivated and guided team members to reach weekly goals
- Promoting effective customer service
- Drives the business results by making best use of daily sales plan
- Collaborated with other managers through team building and strategic planning to increase sales results
Customer Service Rep
UNITED HEALTHCARE
01.2013 - 12.2015
- Responsible for meeting customers' needs and directing them to correct departments
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Store Key Holder.
LANE BRYANT
01.2011 - 12.2012
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
M.B.A. - Marketing
SNHU
New Hampshire, OH03-2026
Bachelors of Arts - Marketing and Management
The Art Institute of Jacksonville
09.2015
Skills
- Effective Communication
- Problem-Solving Skills
- Digital Marketing Strategies
- Social Media Analytics
- Workplace safety
- Safety compliance
- Collaborative Teamwork
- Thoroughness in Review
- Creative Thinking
- Attention to detail
- Digital Content Management
- Adobe Photoshop
- Public Speaking
- Adobe Creative Suite
- Team Leadership
Certification
CPR Certification
Timeline
Machine Operator
Kelly Services/ Johnson & Johnson
06.2023 - Current
Contact Representative
United States Department of Treasury I.R.S.
09.2022 - 05.2023
Marketing Coordinator
RE-BATH
08.2021 - 05.2022
E-commerce Marketing Associate
EARLY UPGRADE
01.2020 - 07.2021
Salesperson/customer Service
NORDSTROM
01.2018 - 12.2019
Team Sales Lead
DESTINATION MATERNITY
01.2015 - 12.2017
Freelance Social Media Manager
Freelance
01.2013 - 05.2022
Home Health Aide/office Assistant
IVEY SERVICES
01.2013 - 12.2020
Customer Service Rep
UNITED HEALTHCARE
01.2013 - 12.2015
Store Key Holder.
LANE BRYANT
01.2011 - 12.2012
Bachelors of Arts - Marketing and Management
The Art Institute of Jacksonville
M.B.A. - Marketing
SNHU
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