Overview
Work History
Education
Skills
Certificateslicenses
Timeline
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Tianna Gutzmer

Dania Beach,USA

Overview

6
6
years of professional experience

Work History

Bartender

Brandon's Bistro
06.2023 - Current
  • Check identifications to verify if guests meet the minimum age to legally purchase or consume alcohol beverages
  • Prepared both alcoholic and nonalcoholic beverages for customers
  • Handled food and drinks carefully and kept spaces clean to protect from foodborne illness and maintain proper sanitation
  • Maintaining bar inventory and restocking supplies
  • Interact with customers, take orders, serving small snacks

Senior Waitress

The Licking
08.2020 - Current
  • Greeted customers, answered questions and made recommended specials to increase profits
  • Welcoming guests with positive and personable attitudes, brought beverages while reviewing menus
  • Maintained polite and professional demeanor to customers to encourage inquiries and order placements
  • Completed opening and closing checks to ensure smooth restaurant operations

Customer Service Representative

Iqor
06.2018 - 08.2020
  • Active listening
  • Solve problems quickly and efficiently
  • Strong dedication to helping customers resolve issues
  • Engaging directly with customers who contact us for a variety of topics ranging from helping shop a new item, tech support or order issues
  • Answered, screened and processed high volume calls with management system and web based communications

Education

Bachelor Of Administration - Human Resources Development

Miami Dade College
Miami, Florida
06.2028

Highschool - Highschool Graduate

West Park High School
Hollywood, Florida
06.2014

Skills

Audit Skills

Certificateslicenses

  • Licensed Florida Gaming supplier, 3 year temporary, slot/cardroom/cocktail waitress
  • Certificate of Completion, Qualified mixologist

Timeline

Bartender

Brandon's Bistro
06.2023 - Current

Senior Waitress

The Licking
08.2020 - Current

Customer Service Representative

Iqor
06.2018 - 08.2020

Bachelor Of Administration - Human Resources Development

Miami Dade College

Highschool - Highschool Graduate

West Park High School

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Tianna Gutzmer