Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TIANNA HARRIS

Orlando,FL

Summary

Bringing compassionate and organized approach to patient care. Knowledge of medical terminology and patient care coordination, coupled with proficiency in electronic health records and patient education. Committed to enhancing patient outcomes and providing exceptional support to healthcare teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Financial Counselor

Orlando Health
10.2023 - Current
  • Cultivated a positive environment for clients to openly discuss their financial challenges and concerns.
  • Assisted clients in reducing debt through customized repayment strategies and budget adjustments.
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Chiropractic Physiotherapy Assistant

Complete Care
09.2022 - 09.2023
  • Maintained patient records, including medical history, progress notes, and discharge summaries.
  • Ensured safety of all patients during therapy sessions by monitoring vital signs and responding appropriately to any changes in condition.
  • Participated in team meetings with other healthcare professionals to discuss patient progress and plan further interventions.

Health Information Specialist

CIOX Health
02.2022 - 09.2022
  • Retrieved requested medical records in a timely manner while maintaining confidentiality of protected health information.
  • Resolved discrepancies through electronic health records through research and analysis.
  • Provided customer service through phone and email to patients by answering questions regarding their records.

Home Health Care Provider

FirstLight Home Care
08.2021 - 02.2022
  • Offered companionship and emotional support to clients while assisting with daily tasks.
  • Responded quickly to emergency situations while following safety protocols.
  • Maintained accurate records of patient care, condition, progress, and concerns.

Education

Associate in Science (A.S.) - Medical Billing and Coding

Ultimate Medical Academy
Tampa, FL
11.2021

Skills

  • EMR systems (Epic, eClinicals)
  • Medical Coding (ICD-10, HCPCS, CPT)
  • Medical Terminology
  • Schedule Coordination
  • Insurance verification
  • Patient care
  • Customer service and engagement
  • HIPAA Compliance
  • Data Entry
  • Problem Solving & Critical Thinking

Accomplishments

Completion of 40 hours Nursing Assistant Training

February 2018

Certification

CPR/BLS

Timeline

Financial Counselor

Orlando Health
10.2023 - Current

Chiropractic Physiotherapy Assistant

Complete Care
09.2022 - 09.2023

Health Information Specialist

CIOX Health
02.2022 - 09.2022

Home Health Care Provider

FirstLight Home Care
08.2021 - 02.2022

Associate in Science (A.S.) - Medical Billing and Coding

Ultimate Medical Academy

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