TIANNA HERNANDEZ
Midwest City,United States
Summary
Data analyst with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated to apply time management skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Senior Food Service Manager
Chick-fil-A
Midwest City, United States
06.2021 - 05.2025
- Analyzed sales and productivity reports to adjust hours based on revenue trends.
- Utilized inventory management skills by counting, ordering, and modifying orders for increased profitability.
- Created weekly operational schedules for all staff members to enhance efficiency.
- Developed employee training programs focused on service strategies to boost customer satisfaction.
Food Service Shift Leader
Braums Ice Cream and Dairy Store
Oklahoma City, United States
03.2017 - 06.2021
- Increased profits through special menu offerings and seasonal promotions.
- Implemented effective register controls to secure funds and prevent losses.
- Monitored employees and guests to deter theft and property damage.
- Monitored inventory levels to maintain quality control, minimize costs, and prevent over-ordering.
Education
Business Intelligence Analytics Certificate -
TripleTen Program
Oklahoma City, OK02.2025
Associates - Business Management
Rose State College
Del City, Oklahoma05.2024
Skills
- Adaptability and problem-solving
- Data visualization tools
- Excel proficiency
- Multitasking and time management
- Task prioritization skills
- Written communication expertise
- Social engineering techniques
- Management and leadership
Websites
Projects
Business Analytics, Analyzing conversion funnels, cohort analysis, and retention rates enables an increase in business. Superstore Data Visualization, Found trends affecting profit and losses then created recommendations for improvement.
Travel Availability
open to travel, not open to relocating
Timeline
Senior Food Service Manager
Chick-fil-A
06.2021 - 05.2025
Food Service Shift Leader
Braums Ice Cream and Dairy Store
03.2017 - 06.2021
Business Intelligence Analytics Certificate -
TripleTen Program
Associates - Business Management
Rose State College
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Hayden AndersonHayden Anderson
Maintenance Technician at Niagara Bottling, LLCMaintenance Technician at Niagara Bottling, LLC