Tianna Jefferson
Hartford,CT
Summary
Dedicated professional focused on skill enhancement and impactful knowledge application within workplace environments
Overview
10
10
years of professional experience
Work History
Merchandise Stocker
Trader Joes
New Britain, Connecticut
04.2024 - Current
- Organized merchandise displays to optimize customer shopping experience.
- Stocked shelves efficiently to guarantee product availability.
- Maintained cleanliness of store through tidy aisles and storage areas.
- Collaborated with team members to enhance stocking processes.
- Implemented safety procedures during equipment and merchandise handling.
- Streamlined backroom storage for efficient item retrieval.
- Ensured accurate labeling on products for pricing and details.
Inventory Specialist
Walgreens
West Hartford, CT
08.2022 - 03.2024
- Executed pharmacy inventory management, including receiving, counting, and ordering products.
- Managed inventory levels to optimize product availability and reduce stockouts.
- Conducted regular audits to ensure accuracy of inventory records.
- Monitored expiration dates and enforced product rotation processes.
- Coordinated inventory stocking and ordering activities for efficient operations.
- Investigated discrepancies between physical counts and system records.
- Generated reports on inventory activities, shortages, and overages.
- Performed scheduled inventory counts and supply audits for compliance.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Supervisor/Pharmacy Technician
CVS Pharmacy
West Hartford, CT
01.2018 - 10.2022
- Provided customer service support to patients regarding medication usage and side effects.
- Supervised pharmacy technicians to ensure adherence to procedures and compliance standards.
- Trained new pharmacy staff on company policies and best practices for operational efficiency.
- Monitored inventory levels to maintain adequate supply of medications.
- Maintained clean and organized pharmacy environment for safety compliance.
- Collaborated with store management to optimize crew performance through effective task assignment.
- Assisted pharmacists in accurate preparation and dispensing of prescriptions.
- Addressed customer inquiries, problems, and complaints efficiently.
Supervisor
Toys R Us
West Hartford, CT
02.2016 - 05.2018
- Operated checkout stations, ensuring cleanliness, product stocking, and register balancing.
- Guided subordinates in fulfilling job duties and responsibilities effectively.
- Maintained accurate employee performance records, including attendance and disciplinary actions.
- Collaborated with departments to streamline workflow processes across teams.
- Trained new employees on company policies and procedures for compliance.
- Resolved interpersonal conflicts within the team to sustain a harmonious work environment.
- Developed and upheld a safe working environment by adhering to safety protocols.
Seasonal Co-Worker
Old Navy
West Hartford, CT
04.2016 - 06.2016
- Managed fitting room operations, ensuring a positive customer experience.
- Served as cashier, accurately processing transactions and handling cash.
- Provided exceptional customer service by assisting with product selection.
- Collaborated with team members on projects and generated innovative ideas.
- Handled cash transactions accurately and efficiently at the register.
Education
High School Diploma -
Pathways To Technology and Design
East Hartford, CT06.2016
Skills
- Writing and designing
- Adobe Illustrator and Photoshop
- Computer programming
- Microsoft Excel and Word
- Customer relationship management
- Safety compliance
- Visual merchandising
- Staff training and development
- Conflict resolution strategies
- Effective communication skills
- Workplace organization techniques
- Cleaning procedures
Awards
- Honors Certificate, 2014
- Woman Abuse Certificate, 2016
Languages
English
Timeline
Merchandise Stocker
Trader Joes
04.2024 - Current
Inventory Specialist
Walgreens
08.2022 - 03.2024
Supervisor/Pharmacy Technician
CVS Pharmacy
01.2018 - 10.2022
Seasonal Co-Worker
Old Navy
04.2016 - 06.2016
Supervisor
Toys R Us
02.2016 - 05.2018
High School Diploma -
Pathways To Technology and Design