Tianna Maxwell

Reliable and upbeat customer service representative, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

• Learning Ambassador: Provided basic skills training to new hires and auditing mid-level employees who are experiencing challenges with respective job functions, elevating their performance to meet organizational standards. Inventory and requisitioned new stock.
• Care Provider: Assisted with walking and light exercise, planned and prepared meals, followed by clean-up, made future meals, maintained the upkeep of bedding and changed linens as needed, completed light housekeeping, assisted with bathing, dressing and grooming, laundry and ironing, errands (pickup prescriptions, dry cleaning) escorted to appointments (hair salon, physical therapy, etc.) maintained daily calendar and organized mail, companionship.
• Call Center Representative: Contacted consumers by phone and attempted to sell and/or generate leads and interest in solar energy, Cold calling and creating new possible business relationships with new customers, Demonstrate superb customer service and sales skills.
• Retail Sales Associate/Sales Representative: Greeted customers and ascertained what each customer wants or needs. Help customers try or fit merchandise. Recommended, selected, and helped to locate or obtain merchandise based on customer needs and desires. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintain records related to sales.