Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leandro Duno

Homestead,Florida

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Mobile Expert

OSL Wireless
09.2024 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.

Sales Merchandiser

Coca/Cola Beverages Florida
01.2024 - 08.2024
  • The Sales Merchandiser is responsible for merchandising products on designated routes in a continuous effort to provide superior customer service and maintain strong customer relationships
  • The Sales Merchandiser maintains product availability and stocks and merchandises products at all designated accounts, including ensuring that all beverage sections, racks, displays and vendors are completely filled according to Coca-Cola Bottling Company High Country standards

Solution Advisor Sales

ADT Security
04.2022 - 09.2023
  • Provide security solutions to different houses and small businesses
  • Visits, calls and follow up prospects
  • A self-motivated and tech-savvy individual driven to succeed
  • Adapts quickly to competitive environments
  • Attentive to customer needs

Direct Sale, Alarm

Vivint-Smart Home Security
01.2020 - 01.2022
  • Create solutions to protect and simplify the lives of residents
  • Interact directly with customers to best understand their needs
  • Educate homeowners and answer questions regarding our services
  • Perform in-home consultations to provide secure solutions

Sales Coordinator

Sherwin-Williams
04.2019 - 12.2019
  • Support store sales, serves wholesale and retail customers
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Assistant Manager

Rotelli Pizza and Pasta
01.2010 - 01.2019
  • Recruit, train, supervise, and assign tasks to a large team of over20 employees in different areas of the restaurant
  • Call beverage and liquor distributors to make weekly orders of roughly $350
  • Work alongside the kitchen manager to ensure inventory of food was sufficient each week

Education

Bachelor of Science - Criminal Justice

Florida National University
Miami, Florida
02.2014

Skills

  • Bilingual in Spanish and English
  • Knowledge in Microsoft Office, Word, Excel, Powerpoint, and Outlook
  • Proficient in Photoshop
  • Excellent communication skills
  • Ability to handle fast-paced environments
  • Goal oriented
  • Excellent customer service skills
  • Food and beverage handling expert
  • Proven success in up-selling
  • Mobile device management
  • Mobile expert
  • Upselling strategies
  • HVAC Basic knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Mobile Expert

OSL Wireless
09.2024 - Current

Sales Merchandiser

Coca/Cola Beverages Florida
01.2024 - 08.2024

Solution Advisor Sales

ADT Security
04.2022 - 09.2023

Direct Sale, Alarm

Vivint-Smart Home Security
01.2020 - 01.2022

Sales Coordinator

Sherwin-Williams
04.2019 - 12.2019

Assistant Manager

Rotelli Pizza and Pasta
01.2010 - 01.2019

Bachelor of Science - Criminal Justice

Florida National University
Leandro Duno