Nayeli Resendiz
San Marcos,CA
Summary
Driven Mobile Expert with a proven track record at T Mobile, adept in Mobile Device Management and fostering teamwork. Excelled in enhancing store performance through effective problem-solving and bilingual communication skills, ensuring customer satisfaction and a positive work culture. Demonstrates cross-platform proficiency and a commitment to continuous improvement and collaboration.
Overview
1
1
year of professional experience
Work History
Mobile Expert
T Mobile
01.2024 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Education
Bachelor of Science - Business Admistration (Pre-Business)
California State University - San Marcos
San Marcos, CA07.2026
Skills
Offline storage techniques
Mobile Device Management
Cross-platform Proficiency
Real-time communication features
Language: Bilingual in English and Spanish
Timeline
Mobile Expert
T Mobile
01.2024 - Current
Bachelor of Science - Business Admistration (Pre-Business)
California State University - San Marcos
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