Tianna Moreland

• Conducted team meetings and forums to share information.
• Drove results through communication, collaboration and accountability.
• Monitored and promoted safe work environment through process adherence.
• Developed talent to full potential through training, consistent feedback and coaching.
• Led departmental strategy, innovation and continuous improvement while embracing change.
• Motivated and trained employees to maximize team productivity.
• Encouraged and promoted ideas aligned to business needs and benefits.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Safety of the building

• Unload shipments, inspect contents for damage, and verify accuracy against invoices or order forms
• Prepare material for shipment, including palletizing, wrapping, and labeling items.
• Keeping warehouse clean & organized.
• Work collaboratively with other team members to meet warehouse objectives and maintain operational efficiency.
• Lead & guide the team

• Managed multiple tasks in high-volume environment.
• Responded quickly to customer inquiries, answering questions and offering insight into products.
• Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Inspect each vehicle and record any new damage or major cleaning requirements and complete required documentation.

• Worked varied hours, days, nights and weekends as business needs dictate.

• Managed customer relations and customer service through daily.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Knowledgeable with bill of landings.
• LOTO

• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Received and processed customer payments.
• Restocked and organized merchandise in front lanes.
• Operated and sanitized kitchen and food preparation equipment.