Tianna Smith
Philadelphia,PA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 5 years of relevant work experience to your team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Care Provider
Citywide Home Care
03.2024 - Current
- Scheduled and coordinated medical appointments.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Registration Clerk
Bluecrew
11.2023 - Current
- Streamlined registration process by implementing efficient data entry and filing systems.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Assisted in processing patient payments via cash, checks and credit cards.
Animal Care Specialist
PSPCA
08.2021 - 08.2023
- Assisted veterinarians in providing medical care for a variety of animals, including administering medications and treatments as prescribed
- Maintained detailed records of animal health and behavior for each patient's file
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.
Amazon Delivery Driver
Thruway Direct
01.2019 - 12.2021
- Checked delivery addresses and verified correct package delivery
- Adhered to delivery schedules and deadlines
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
Education
Certificate - Administrative Medical Assistant
OIC Philadelphia
05.2024
Skills
- Medical Software Familiarity
- Effective Communication Techniques
- Insurance Verification Mastery
- HIPAA Regulations Understanding
- Medical Office Procedures
- ICD-10 Coding
- Appointment Scheduling
- Records Management
- Recording vital signs
- HIPAA Compliance
- Data Entry
- Interpersonal Skills
Certification
CPR/First Aid
Timeline
Home Care Provider
Citywide Home Care
03.2024 - Current
Registration Clerk
Bluecrew
11.2023 - Current
Animal Care Specialist
PSPCA
08.2021 - 08.2023
Amazon Delivery Driver
Thruway Direct
01.2019 - 12.2021
Certificate - Administrative Medical Assistant
OIC Philadelphia