Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tianna Washington

Cypress

Summary

Efficient EKG Technician known for high productivity and ability to complete tasks swiftly. Well-versed in cardiac monitoring techniques, lead placement understanding, and patient care protocols. Excel in communication, empathy, and problem-solving skills, ensuring optimal patient comfort and accurate test results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EKG Technician

Woodlands Diagnostic Clinic
Houston
03.2024 - Current
  • Calibrated equipment regularly to ensure the accuracy of test results.
  • Demonstrated proficiency in using various types of EKG machines, such as 12-lead ECGs and portable systems.
  • Maintained patient records according to HIPAA regulations.
  • Worked closely with nurses to assist in emergency situations involving heart problems.
  • Assisted with stress tests, heart monitors, pacemaker checks, and other diagnostic procedures as needed.

Team Leader

Adidas Outlet
Cypress
11.2023 - Current
  • Created and maintained a positive work environment for employees.
  • Provided guidance, coaching, and feedback to team members.
  • Provided technical assistance when needed.
  • Ensured compliance with company policies and regulations.
  • Participated in budgeting activities to maximize resources.
  • Implemented new processes and procedures as needed.

Customer service Representative

Coop Solutions
Fort Worth
05.2022 - 08.2022
  • Listen to customer concerns
  • Answer customer questions and provide necessary information
  • Providing proactive customer outreach
  • Processing orders and transactions
  • Delivering information about a company's offerings
  • Collecting and analyzing customer feedback

Server Shift Manager

Steak N Shake
Irving
03.2018 - 03.2019
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Replenished food items, paper products, and canned goods to keep the pantry well-stocked during busy periods
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Explained menu items and suggested appropriate options for food allergy concerns

Education

Bachelor of Science - General Studies

Prairie View A & M University
Prairie View, TX
05-2027

Skills

  • Customer Assistance
  • Stocking and Replenishing
  • POS Systems
  • Attention to Detail
  • Active Listener
  • Positive Attitude
  • Good Time Management
  • Stress testing
  • Medical ethics
  • Patient communication
  • Electrocardiogram interpretation
  • Basic life support

Certification

  • Certified EKG Technician (CET) certification

Timeline

EKG Technician

Woodlands Diagnostic Clinic
03.2024 - Current

Team Leader

Adidas Outlet
11.2023 - Current

Customer service Representative

Coop Solutions
05.2022 - 08.2022

Server Shift Manager

Steak N Shake
03.2018 - 03.2019

Bachelor of Science - General Studies

Prairie View A & M University

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Tianna Washington