TianXin Zhang

• Role: AI Project & Healthcare Liaison.
• Responsibilities: Spearheaded the rollout of an AI classroom-capture analytics platform, training vocational school teachers on AI integration.
  Partnered with hospitals to develop pediatric surgery materials and medical toolkits, bridging tech development with healthcare delivery.

• Role: Market Research & Information Analyst.
• Responsibilities:
  Conducted comprehensive market research on global university admission trends and competitive landscapes.
  Compiled and updated an annual database of admission requirements and acceptance data for top-tier universities worldwide.
  Facilitated parent-consultant communications, explaining current admission climates and helping students develop personalized "self-improvement" profiles.

• Role: Junior Designer / Project Assistant.
• Responsibilities:
  Participated in large-scale civic projects, including the interior design and spatial planning of a Police Station.
  Assisted in translating client needs into conceptual designs using CAD and SketchUp.
  Gained hands-on experience in the technical and aesthetic requirements of public institutional architecture.

• Role: Customer Service & Operations.
• Responsibilities: Managed front-desk operations including guest check-ins, high-volume call handling, and conflict resolution.
• Impact: Promoted membership programs to guests and provided localized recommendations, enhancing brand loyalty and guest satisfaction through professional communication.

Designed interactive ESL curricula for underprivilegedchildren; managed cross-cultural classroom dynamics.

Facilitated art therapy and sensory sessions; advocated forneurodivergent inclusion in school activities.