Summary
Overview
Work History
Education
Skills
Assessments
Certification
Languages
References
Education and Training
Timeline
Generic

Tiany Gonsalves

Allentown

Summary

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 8+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Looking to expand career in different fields of work

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Receptionist

St Luke’s
11.2023 - Current
  • Managed patient scheduling and appointment confirmations using electronic health record systems.
  • Coordinated communication between medical staff and patients to ensure information accuracy.
  • Processed insurance claims and verified patient eligibility efficiently.
  • Maintained organized patient records, ensuring compliance with privacy regulations.

CNA - Certified Nursing Assistant

Maxim Healthcare Services
11.2017 - 10.2023
  • Provided patients/residents with care and companionship, Checked vital signs, Documented all care, Made beds, Handled minor wound care, Cleaned and sanitized rooms
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.

CNA - Certified Nursing Assistant

America's Home Health Services
01.2022 - 11.2022
  • Provided patients/residents with care and companionship, Checked vital signs, Documented all care, Made beds, Handled minor wound care, Cleaned and sanitized rooms

CNA - Certified Nursing Assistant

Holy Family Manor
02.2018 - 05.2018
  • Provided patients/residents with care and companionship, Checked vital signs, Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding and walking, Worked in a nursing home, Assisted 9 elderly patients daily, Documented all care, Made beds
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.

CNA - Certified Nursing Assistant

Gracedale Nursing Home
05.2015 - 12.2017
  • Assisting in Daily Activities, Maintaining Patient Stability, Providing Comfort to Patient
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.

Housekeeping

Star Building Services
11.2014 - 04.2015
  • Cleaning Restrooms, Vacuuming, Dusting

Ride Attendant

Dorney Park
07.2012 - 10.2012
  • Customer service, Working with heavy machinery

Education

High School Diploma -

Dieruff High School
PA

CNA Certificate -

LCCC
Allentown, PA
08.2014

Skills

  • Punctual
  • Team Player
  • Alzheimer's Care
  • Caregiving
  • Cleaning Experience
  • Home Care
  • Dementia Care
  • Vital Signs
  • Meal Preparation
  • Patient Care
  • Senior Care
  • Spanish
  • Customer Service
  • Customer Focus & Orientation
  • Hard Worker
  • Communications Skills
  • Active Listening Skills
  • Bilingual
  • Reliable
  • Dedicated Team Player
  • Compassionate Communication
  • Direct Patient Care

  • Appointment scheduling
  • Patient scheduling
  • Patient registration
  • HIPAA compliance
  • Insurance verification
  • HIPAA guidelines
  • Electronic medical records
  • Medical office administration

Assessments

Work Permit: Authorized to work in the US for any employer

Certification

  • CNA
  • CPR

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Education and Training

other

Timeline

Medical Receptionist

St Luke’s
11.2023 - Current

CNA - Certified Nursing Assistant

America's Home Health Services
01.2022 - 11.2022

CNA - Certified Nursing Assistant

Holy Family Manor
02.2018 - 05.2018

CNA - Certified Nursing Assistant

Maxim Healthcare Services
11.2017 - 10.2023

CNA - Certified Nursing Assistant

Gracedale Nursing Home
05.2015 - 12.2017

Housekeeping

Star Building Services
11.2014 - 04.2015

Ride Attendant

Dorney Park
07.2012 - 10.2012

High School Diploma -

Dieruff High School

CNA Certificate -

LCCC

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