Professional in customer service along with two years of experience working with children. Passionate and recently licensed esthetician who has 750+ hours of hands-on clinical training. Trained in basic skincare techniques, facial massage, and infection control. Committed to continuous education and learning to provide excellent customer service and help clients meet their skincare goals.
Work History
Barista/Cashier
2 Years 10 Months
Panera Bread | 10.2023 - Current
Delivered exceptional customer service in high-volume café environment.
Collaborated with team members to enhance workflow during peak hours, improving service speed.
Trained new baristas on beverage preparation and customer interaction techniques.
Crafted specialty beverages according to established recipes and customer preferences.
Food Handler/Cashier
1 Year 5 Months
Chipotle Mexican Grill | 05.2022 - 10.2023
Trained new employees on proper food handling techniques and operational procedures.
Ensured compliance with food safety and sanitation standards during food preparation and service.
Maintained cleanliness of workstations, adhering to health regulations and company policies.
Administrative Assistant
2 Years 7 Months
(SIUE) | 09.2019 - 04.2022
Ensured accurate record-keeping with data entry and database management for vital company information.
Developed and implemented filing systems to enhance document retrieval processes.
Mentor/Tutor
11 Months
After School Matters | 09.2018 - 08.2019
Assisted on field trips as a chaperone for children of all ages
Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Facilitated engaging workshops to promote student participation and collaboration.
Collaborated with community organizations to expand program offerings and resources for students.
Education
High School Diploma
Michele Clark Academic Prep | Chicago | 01-2019
GPA: 3.8
Bachelors of Arts - Clinical Psychology
Southern Illinois University Edwardsville | Edwardsville | 01-2022
GPA: 3.5
Esthetics - Esthetics
G Skin & Beauty Institute | Oak Brook, IL | 01-2024
GPA: 4.0
Skills
Peer communication
Organization and time management
Product sales
Efficient multitasking
Interpersonal communication
Active listening
Friendly and outgoing
Attention to detail
Honors & Rewards
Ranked in the top 5 seniors at Michele Clark Academic Prep, Received a Principals Scholars award freshman year of high school, Top 5 on the Dean’s List
Academic Experience
Child Investigation Paper
Fall 2020
Investigated and found research on different questions on child development
Worked with peers for review analysis
Gathered and analyzed data on child development myths
Hands On Client Experience
Spring 2023
Performed facials and other treatment options on real clients
Handled client transactions
Upsell treatments to enhance clients' visit and cater more to their needs