Tiara Bernard Navarro
Harbor Homes Assisted Living
Grand Haven,MI
10
years of professional experience
Dedicated and compassionate healthcare professional with experience in assisted living, home health care, hospital patient care, and
administrative support. Recognized for strong communication, attention to detail, critical thinking, and the ability to work effectively
both independently and as part of a team. Committed to providing exceptional patient care while maintaining professionalism,
accuracy, and efficiency in fast-paced environmen
Work History
Med Tech
10 Years 5 Months- Conducted routine laboratory tests to ensure accurate diagnosis and treatment plans for residents.
- Assisted in the administration of medications, monitoring patient responses, and reporting any adverse effects.
- Implemented infection control protocols, enhancing safety standards within assisted living environment.
- Trained new staff on best practices for patient care and laboratory procedures, promoting team efficiency.
- Streamlined workflow processes for medical testing, reducing turnaround time for results and improving service delivery.
- Collaborated with healthcare team to develop individualized care plans, ensuring comprehensive resident support.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
Med Tech / Caregiver
5 Months- Conducted routine laboratory tests and analyses to support patient diagnoses.
- Maintained equipment calibration and operational readiness for accurate results.
- Collaborated with healthcare teams to streamline sample processing workflows.
- Documented test results and patient information in electronic health record systems.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
Interm Health
7 Months- Assisted in developing project plans and timelines for team initiatives.
- Conducted research to support strategic decision-making processes.
- Collaborated with cross-functional teams to streamline workflows and improve efficiency.
- Analyzed data trends to identify opportunities for process enhancement.
- Managed documentation and maintained organization of project files and resources.
- Provided administrative support, ensuring timely completion of tasks and assignments.
- Engaged in training sessions to develop skills in relevant software tools and systems.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Customer Service Assistant
2 Years 1 Month- Provided customer support via phone and email, addressing inquiries and resolving complaints efficiently.
- Assisted in processing orders, ensuring accuracy and timely delivery for customer satisfaction.
- Maintained knowledge of products and services to offer informed recommendations to customers.
- Collaborated with team members to improve service processes and enhance customer experience.
- Trained new staff on company policies and customer service protocols, fostering a supportive environment.
- Managed inventory levels by coordinating with suppliers to ensure product availability for customers.
- Answered customer questions about product availability and shipment times.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
Med Tech / Caregiver
1 Year 10 Months- Conducted routine diagnostic tests to support patient care and treatment plans.
- Operated medical equipment following safety protocols and quality standards.
- Assisted healthcare professionals in preparing patients for procedures and examinations.
- Maintained accurate records of test results and patient information within electronic systems.
- Collaborated with healthcare teams to ensure timely and effective patient care delivery.
- Trained new staff on proper use of medical tools and adherence to safety guidelines.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
Caregiver
1 Year- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored patient conditions, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with family members and medical staff.
- Trained new caregivers on best practices for patient care and safety protocols.
Education
High School
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Basic housekeeping
Emotional support
Strong ethics
Meal preparation
Housekeeping tasks
Relationship building
Flexible schedule
First aid and safety
Dementia care
Medical record-keeping
Timeline
Med Tech / Caregiver
Help At Home
08.2025 - 01.2026Read More
Interm Health
10.2024 - 05.2025Read More
Customer Service Assistant
Bay Logistics
01.2022 - 02.2024Read More
Med Tech / Caregiver
American House
02.2020 - 12.2021Read More
Caregiver
Grand Pines Assisted Living
01.2019 - 01.2020Read More
Med Tech
Harbor Homes Assisted Living
01.2016 - CurrentRead More
Muskegon Covenant Academy
High School
Read More