Tiara Boyce
Stone Mountain,GA
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
13
13
years of professional experience
Work History
Supervisor
Extended Stay America Northlake
04.2024 - Current
- Supervised daily operations, ensuring high service standards and guest satisfaction.
- Trained and mentored staff on hospitality protocols and customer service excellence.
- Implemented efficiency improvements in housekeeping processes, enhancing operational workflow.
- Managed inventory levels, optimizing supply orders to meet demand without excess waste.
RECEIVING CLERK
Amazon
01.2018 - 01.2019
- Responsible for providing administrative support to the Director, Office Manager, and Staff. Answer multiple phone lines promptly assist clients and staff throughout the company. Maintain calendars for varies departments. Document filing and retrieve information as needed. Receive packages and assign them to the appropriate department.
Customer Service
Walmart
01.2015 - 01.2017
- Provided assistant with training new staff. Processed all manual contract activities. Build customer confidence, and contributed to the team by accomplishing assigned work as requested.
CUSTOMER SERVICE
Citi Trends
01.2013 - 01.2015
- Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Resolve customer complaints via phone, email. Take payment information and other pertinent information such as addresses and phone numbers. Assist with placement of orders, refunds, or exchanges.
Education
High school diploma -
Monroe Area High School
Skills
- Reports
- Event Management
- Microsoft Office
- Data Entry
- Customer Service
- Training & Team Building
- Time Management
- Filing
- Communicate Effectively
Timeline
Supervisor
Extended Stay America Northlake
04.2024 - Current
RECEIVING CLERK
Amazon
01.2018 - 01.2019
Customer Service
Walmart
01.2015 - 01.2017
CUSTOMER SERVICE
Citi Trends
01.2013 - 01.2015
High school diploma -
Monroe Area High School