Energetic and ambitious leader with a talent for overcoming challenges and motivating personal growth. Seeking a position to utilize strong organizational skills, education, and passion for driving community development through effective leadership.
Overview
8
8
years of professional experience
Work History
Provider Data Specialist
United Healthcare/Optum
01.2023 - 04.2024
Demonstrated self-directed management as a problem solver working with a wide range of credentialing providers as well as aiding in provider relations, medical billing and quality management.
Help manage provider data and maintain and improve databases.
Contributed to efforts focused on auditing and refining data.
Reporting and extracting data for various reports and analyses.
Clinical Navigator
United Healthcare
01.2021 - 01.2023
Facilitated smooth transition for patients from medical facilities to their homes with personalized attention.
Provides navigation assistance with scheduling services and appointments.
Ensures member medical issues are managed through coordination with clinicians.
Advocate 4Me Representative
United Healthcare
01.2016 - 01.2018
Coordinated inbound member calls and closed gaps in-case. Helped to schedule preventative exams and screenings.
Connected individuals with essential community resources to overcome healthcare obstacles.
Supported members in resolving issues effectively.
Education
Master of Public Administration -
Lindenwood University
01.2021
Bachelor of Arts - Sociology/Minor Creative Writing
Missouri State University
01.2013
Skills
Versatile
Flexible
Demonstrated ability to transcend cultural barriers
Works well with deadlines
Leadership
Professional Organizations
Zeta Phi Beta Sorority Incorporated, 04/01/13
Sigma Tau Delta International English Honor Society, 04/01/13
Timeline
Provider Data Specialist
United Healthcare/Optum
01.2023 - 04.2024
Clinical Navigator
United Healthcare
01.2021 - 01.2023
Advocate 4Me Representative
United Healthcare
01.2016 - 01.2018
Master of Public Administration -
Lindenwood University
Bachelor of Arts - Sociology/Minor Creative Writing