Tiara Gardner

• Managed the retention and case management of medical expert’s 85+ caseload involving catastrophic injuries

• Responsible for legal correspondence, deadlines, scheduling, medical evaluations, depositions, and trial testimony timelines

• Transcribed deposition summaries, reviewed and summarized medical records, and created side-by-side life care plans

• Prepared and produced expert’s responses to discovery, and assisted expert in deposition and trial preparation

• Updated and reformatted master case list Excel sheets to improve efficiency and department flow

• Supervised 50+ Court Appointed Special Advocate (CASA) volunteers and the advocacy efforts for 70+ dependency cases

• Monitored compliance and assessed risks of CASA participation by maintaining knowledge of Juvenile Dependency Court, CASA, Health and Human Services Agency (HHSA), and Child Welfare Services (CWS) policies and procedures

• Reviewed and edited CASA court reports, advocating for unmet needs of foster youth and permanent placement, to ensure overall accuracy and objectiveness before being routed to the Presiding Juvenile Judge

• Conducted training classes, continuing education webinars, and CASA small groups to meet CASAs needs and VFC objectives

• Scheduled all appointments, appearances and briefings.
• Filed documents with courts on behalf of attorney.
• Scheduled and made appointments for three attorneys.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Transcribed legal documents and phone conversations.
• Assisted attorneys in collecting employment, medical and other records.

• Independently contracted to assist two attorneys with case involving land use, environmental, real estate, and business law

• Analyzed signal batch of electronic discovery, including e-mails, lease agreements, and meeting minutes, extracting PDFs to compile an indexed record log

• Completed Nordstrom customer service philosophy and retail sales training in a three-month Retail Management Internship Program

• Acquired differentiating management structures between Nordstrom and its subsidiaries, Nordstrom Rack and HauteLook

• Developed social media marketing campaign to reach a targeted demographic, reconcile current challenges, and achieve company goals

• Processed, postponed, and calendared 100+ non-judicial trustee sales per day

• Calculated trustee sales opening bids for auctioneers according to Freddie Mac guidelines

• Maintained the unit’s daily sales Excel worksheets and ensured client systems remained accurate and updated

• Resolved incoming questions and concerns from clients, trustees, investors, and vendors while meeting auction timedeadlines

• Drafted and prepared third party Trustee Deeds and issued trustee sales refunds when necessary

• Screened and routed high volume inbound calls via switchboard, voicemail, and office visitors

• Fielded phone calls, incoming mail, and faxes to appropriate departments and personnel

• Analyzed credit reports to determine litigation worthiness, generating 45+ Summons and Complaints per day

• Assisted in post-judgment debt collections, processing wage garnishments, bank levies, and property liens

• Updated cease and desists, bankruptcy filings, and attorney and consumer credit counseling representation

• Streamlined processes for court filing papers by creating best mailroom practices, yielding 50% savings on postal expenses