Tiara Jewel
Lake Isabella,CA
Summary
Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
14
14
years of professional experience
Work History
Assistant
Chicago Title
Lake Isabella, California
08.2024 - Current
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Monitored office services mailbox for business support needs and requests.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Assisted with opening and closing escrow.
- Help customers when they came in.
- Used filing systems to improve document management and organization.
- Assisted in the preparation of reports, presentations and correspondence.
- Gathered and sorted data for reports and files.
- Archived confidential material using established procedures.
Hairstylist
Self Employed Services
Wofford Heights, California
01.2014 - Current
- Organized scheduling of appointments throughout the day.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Updated and maintained customer information records and beauty services provided.
- Responded to customer inquiries by phone, email, and in person.
- Used curlers, rollers and curling irons to press and curl hair.
- Advised clients on how to maintain their haircuts between visits.
- Colored, cut and installed extensions according to style photos and client specifications.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Bleached, dyed or tinted hair using applicator or brush.
- Shaved, trimmed and shaped beards and mustaches.
- Assisted other stylists with busy periods in the salon.
- Tracked inventory of supplies used for styling services.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Trained or supervised other hairstylists, hairdressers and assistants.
Server
Kern River Brewing
Kernville, California
06.2019 - 11.2020
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Responded to ad hoc cleaning duties at end of shift.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided exceptional service to high volume of daily customers.
- Presented menus and answered questions regarding items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Bowlmor AMF Centers
Santa Monica, California
01.2011 - 11.2015
- Trained new employees on restaurant procedures and plating techniques.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Responded to ad hoc cleaning duties at end of shift.
- Maintained positive working relationship with fellow staff and management.
- Scheduled and confirmed appointments.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided exceptional service to high volume of daily customers.
- Presented menus and answered questions regarding items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Stocked service areas with supplies during slow periods.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
Cosmetoligist License - Cosmetology
Marinello School of Beauty
Los Angeles, CA09-2014
High School Diploma -
Kern Valley High School
Lake Isabella, CA06-2010
Skills
- Client interaction
- Computer skills
- Flexibility and adaptability
- Product and service sales
- Verbal and written communication
- Record keeping
- Time management
- File management
- Attention to detail
- Decision-making
- Basic accounting
- Email correspondence
- Problem-solving
Timeline
Assistant
Chicago Title
08.2024 - Current
Server
Kern River Brewing
06.2019 - 11.2020
Hairstylist
Self Employed Services
01.2014 - Current
Server
Bowlmor AMF Centers
01.2011 - 11.2015
Cosmetoligist License - Cosmetology
Marinello School of Beauty
High School Diploma -
Kern Valley High School