Tiara McCant
Detroit,MI
Summary
Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
Shield Security Consultants And Protection Service
Detroit, MI
12.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Investigated security breaches and took appropriate measures to minimize damage.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored and authorized employee and guest access to guard against theft.
Dispatcher Clerk
Malace HR
Detroit, MI
03.2022 - 11.2024
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Contacted suppliers to verify shipment details.
- Verified that drivers had proper documentation before allowing them access to vehicles.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Tracked changes in computer system to keep records current and accurate.
Custodian
RNA Facilities Management
Detroit, MI
12.2021 - 05.2022
- Cleaned building floors by sweeping, mopping or vacuuming.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors, restocked restrooms.
- Moved equipment and furniture to thoroughly clean space.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Security Guard
Prudential Security
Detroit, MI
07.2018 - 02.2022
- Monitored closed circuit television systems.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Dialog Direct
Detroit, MI
01.2016 - 06.2017
- Answered inbound calls, chats and emails to facilitate customer service.
- Made outbound calls to obtain account information.
- Consulted with customers to resolve service and billing issues.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Team Assembler
Select Staffing Agency
Warren, MI
01.2014 - 01.2015
- Organized components into kits and labeled them correctly.
- Collaborated with team members to ensure efficient workflow.
- Operated hand tools, power tools, and other equipment to assemble parts.
- Packed finished products and prepared for shipment.
Cashier
Value Center Marketplace Clinton Twp
Clinton Township, MI
08.2009 - 01.2014
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Skills
- Inventory Control
- Operations Management
- Process Improvement
- Data Analytics
- Staff Discipline
Certification
- Chauffer License
References
References available upon request.
Timeline
Supervisor
Shield Security Consultants And Protection Service
12.2022 - Current
Dispatcher Clerk
Malace HR
03.2022 - 11.2024
Custodian
RNA Facilities Management
12.2021 - 05.2022
Security Guard
Prudential Security
07.2018 - 02.2022
Customer Service Representative
Dialog Direct
01.2016 - 06.2017
Team Assembler
Select Staffing Agency
01.2014 - 01.2015
Cashier
Value Center Marketplace Clinton Twp
08.2009 - 01.2014
- Chauffer License
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