Tiara Pope
Dover
Overview
8
8
years of professional experience
Work History
Hotel Front Desk Clerk
Bally's
07.2024 - Current
- Utilized computer software programs such as Microsoft Office Suite and Hotel Management Systems
- Answered questions in person and by phone or email regarding services, rooms and hotel amenities
- Issued room keys and scheduled wake-up calls to optimize guest stays
Mental Health Technician
Dover Behavioral Health System
12.2023 - 04.2024
- Provided direct care and support to individuals with mental health disorders
- Provided direct care and support to adolescent patients in a behavioral health setting, ensuring their safety and well-being.
- Monitored and documented adolescents' behavior, vital signs, and intake/output, reporting significant changes to the clinical team.
- Assisted adolescents with activities of daily living, including personal hygiene, meals, and recreational activities.
Building Supervisor
Wellness and Recreation Center: Delaware State University
06.2021 - 11.2023
- Fostered positive relationships with staff
- Conducted regular performance evaluations and provided constructive feedback
- Oversaw building operations to ensure personnel and property safety and security
Beauty Advisor
Sephora inside JCPenney
09.2019 - 07.2020
- Consulted with customers to address cosmetic needs
- Orchestrated events to introduce new products and drive sales
- Collaborated effectively with colleagues from diverse backgrounds
Customer Service Administrator
Bedford Stuyvesant Restoration Corporation
11.2016 - 04.2017
- Managed spreadsheets and databases using Excel
- Handled phone inquiries professionally and efficiently
- Completed general clerical tasks
Education
Bachelor Of Arts - Kinesiology
Delaware State University
Dover, DE05.2023
Timeline
Hotel Front Desk Clerk
Bally's
07.2024 - Current
Mental Health Technician
Dover Behavioral Health System
12.2023 - 04.2024
Building Supervisor
Wellness and Recreation Center: Delaware State University
06.2021 - 11.2023
Beauty Advisor
Sephora inside JCPenney
09.2019 - 07.2020
Customer Service Administrator
Bedford Stuyvesant Restoration Corporation
11.2016 - 04.2017
Bachelor Of Arts - Kinesiology
Delaware State University
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