Tiara Smith
Dahlonega,GA
Summary
Proactive Night Manager and Logistics Assistant with extensive experience in inventory management, team supervision, and emergency response. Skilled in customer service, problem-solving, and quality assurance, ensuring efficient operations and high customer satisfaction. Brings strong organizational skills and attention to detail to drive team performance and operational efficiency. Practical Night Manager skilled in hiring, recruiting and training applicants for various store positions. Outstanding sales and product knowledge with success managing all floor presentations and flow of goods to sales floor. Motivational, goal-oriented and focused at all times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Night Manager
Moe's SouthWest Grill
05.2022 - 03.2024
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
Logistics Assistant
StruXure
10.2021 - 04.2022
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Built Jobs to ensure customers received correct products
- Demonstrated proficiency in processing work orders, managing small parts inventory, and ensuring timely shipment of returned components.
Supervisor
North GA Sanitation
03.2016 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Daily Operator as needed included. truck driver and getting and cleaning bins
- Ensured accurate invoicing and prompt payment receipt
Backup Line Leader Also Backup Coordinator
Fieldale Farms
04.2011 - 06.2015
- Collaborated with manager on performance-related issues and employee performance reviews.
- Monitored product quality to achieve superior quality reputation.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Implemented measures for accurate product selection, correct packaging, and secure palletized deliveries to ensure safety and efficiency.
- Ensured adherence to quality standards and monitored temperature levels.
- Ensured timely fulfillment of customer orders through efficient coordination
- Maintained organized inventory system for efficient order processing
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA05.2004
Skills
- Complaint Handling
- Customer Service
- Work Planning and Prioritization
- Professional and Courteous
- Positive Attitude
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Delivery overseeing
- Organizational Skills
Timeline
Night Manager
Moe's SouthWest Grill
05.2022 - 03.2024
Logistics Assistant
StruXure
10.2021 - 04.2022
Supervisor
North GA Sanitation
03.2016 - 01.2018
Backup Line Leader Also Backup Coordinator
Fieldale Farms
04.2011 - 06.2015
High School Diploma -
Lumpkin County High School
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