Tiara Taylor
Customer Service Professional
Aurora,CO
Summary
Careful Package Handler with over 3 years of experience in proficient customer service skills, material handling, shipping and receiving. Safely operates manual pallet jacks and conveyors with ability to manually lift up to 70 pounds. Offering strong work ethic, a flexible schedule and punctuality in conjunction with a solid moral standing.
Overview
3
3
year of professional experience
2
2
years of post-secondary education
Work History
Package Handler
Fed Ex Ground
Henderson, CO
08.2019 - 09.2020
- Wrapped pallets in shrink wrap prior to loading.
- Used protective equipment such as moving pads and plastic wrap to prevent product damage.
- Operated manual pallet jacks to move and store materials.
- Packed and shipped items securely and effectively to minimize breakage.
- Built and wrapped pallets to secure shipment with freight carriers.
- Compared shipment contents with orders to confirm accuracy.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Organized items on racks, shelves and bins to maintain established order.
- Checked products for damage or other issues before packing into boxes.
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
- Compared received packages against shipping documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Loaded merchandise/packages into specific pallets suited for product destinations.
- Reviewed box labels to verify products met specifications.
- Used handheld scanning devices to record product, packaging and order information.
- Transported packages from one warehouse section to another or to assigned trucks using manual pallet jacks.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
Dental Assisting Certificate, Radiology Certified - Dental Assisting
Concorde Career College - Aurora
Aurora, CO 12.2013 - 09.2014
High School Diploma -
Overland High School
Aurora, CO 08.2001 - 05.2005
Quote
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Skills
Material stacking
OSHA compliant
Product packing
Package unloading
Box Building
Barcode Scanners
Quality assurance
Packaging
Fragile item handling
Inbound and outbound calling
Customer service
Cross-functional team collaboration
Self-direction
Account management
Negotiation
Complaint resolution
Sales expertise
Shipping procedures understanding
Service standard compliance
Professional telephone demeanor
Receiving support
Technical Support
Medical terminology knowledge
Strategic sales knowledge
Stocking and replenishing
Training development aptitude
Order fulfillment
Recordkeeping strengths
Creative problem solving
Good listening skills
Money handling abilities
Staff education and training
Warehousing functions
Patient data gathering
Dental impression specialist
Dental office administration
Patient intake procedures
Equipment sterilization
Dental radiography
Strong manual dexterity
Infection control proficiency
Dental staff assistance
Treatment room cleanup
Electronic Charting
Team collaboration
Patient relations
Data confidentiality measures
Full Mouth Radiographs
Organization and Time management
Timeline
Package Handler
Fed Ex Ground
08.2019 - 09.2020
Dental Assisting Certificate, Radiology Certified - Dental Assisting
Concorde Career College - Aurora
12.2013 - 09.2014
High School Diploma -
Overland High School
08.2001 - 05.2005