Tiara Truss
Oxford,AL
Summary
I am an upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. I believe I would be a great attribute to your team because I have the personality and go-getter attitude for your company.
Overview
7
7
years of professional experience
Work History
HOUSEKEEPING
Onin Staffing
Oxford, AL
01.2023 - 04.2023
- Ensure compliance with health and safety regulations by following proper cleaning procedures and using appropriate cleaning agents and tools
- Implement efficient cleaning schedules and procedures to optimize productivity and minimize downtime
- Train new housekeeping staff on proper cleaning procedures, safety protocols, and the efficient use of cleaning tools and equipment
- Maintain inventory of cleaning supplies and equipment, and coordinate with management for replenishment
- Assist in the development and implementation of new cleaning policies and procedures to improve efficiency and effectiveness.
TECHNICAL SUPPORT
ADT
Oxford, AL
11.2022 - 01.2023
- Test security systems and/or cameras
- Provide technical assistance and support to customers regarding alarm and camera systems, including troubleshooting and resolving issues, setting up appointments for repairs and installations
- Research and stay up-to-date on the latest alarm and camera system technologies, trends, and best practices in order to provide informed technical support and recommendations to customers.
RURAL CARRIER ASSOCIATE
United States Postal Service
Oxford, AL
06.2022 - 09.2022
- Deliver mail and parcels to various locations in rural areas
- Provide excellent customer service and address customer inquiries and concerns in a timely manner
- Maintain accurate delivery records and documentation.
Sewing Machine Operator
Tempforce
Oxford, AL
01.2021 - 01.2022
- Ensure proper maintenance of sewing machines to prevent any breakdown during operations to minimize downtime and maximize productivity
- Monitor the quality of the baseball field covers and make any necessary adjustments to ensure they meet company standards
- Maintain a clean and organized work area to promote a safe and efficient working environment
- Inspect the fabric for any defects or flaws before using it in production to ensure the final product meets quality standards
- Train new sewing machine operators on proper machine operation and maintenance procedures
- Ensure timely completion of sewing projects to meet production deadlines.
Cash Office Associate
JC Penney
Oxford, AL
06.2021 - 10.2021
- Ensure the accuracy of cash office transactions and maintain a safe and secure environment for cash handling
- Conduct daily audits to identify and resolve any discrepancies in cash and inventory
- Implement new cash handling procedures to improve efficiency and reduce errors
- Maintain confidentiality and integrity of financial records and transactions.
Cashier
Johnson's Giant Food
Oxford, AL
05.2019 - 10.2019
- Put out new merchandise
- Provide excellent customer service by assisting customers with their purchases, answering their questions, and resolving any issues or complaints in a timely and professional manner.
Mobile Expert
T-Mobile
Anniston, AL
09.2018 - 02.2019
- Promoted customer loyalty and consistent sales by delivering great customer service
- Stay up-to-date with the latest mobile technology trends and provide recommendations to customers based on their needs and preferences
- Monitor and maintain the inventory of mobile devices and accessories to ensure adequate stock levels for customer demand
- Provide technical support and troubleshooting assistance to customers for mobile devices and products
- Assist in training new Mobile Experts on product knowledge and customer service skills
- Manage customer complaints and resolve issues promptly to ensure high customer satisfaction
- Execute effective sales strategies to meet or exceed sales targets and drive revenue growth
- Maintain a clean and organized sales floor, ensuring products are displayed in an appealing manner to enhance the customer shopping experience.
Directory Assistance Operator (Intern)
VIIZ Communications
Anniston, AL
01.2018 - 02.2018
- Handle medical and fire emergency calls when needed
- Provide excellent customer service by addressing caller inquiries and resolving issues promptly and professionally
- Maintain a high level of accuracy and efficiency in providing directory assistance to callers.
Cashier
Martins Family Clothing
Anniston, AL
11.2015 - 10.2017
- Ensure accurate cash handling and reconciliation at the end of each shift, minimizing errors and discrepancies
- Providing efficient and friendly customer service to ensure a positive shopping experience for customers
- Assist in training new cashiers on cash handling procedures and customer service standards
- Maintain a clean and organized checkout area to create a pleasant and professional environment for customers.
Education
Associate of Applied Science - Marketing Management
Gadsden State Community College
05-2018
High School Diploma -
Walter Wellborn High School
Anniston, AL05-2014
Some College (No Degree) - Pharmacy Technology
Gadsden State Community College
Gadsden, ALSkills
- Data Entry
- Attention to Detail
- Problem-Solving
- Computer Literacy
- Customer Service
- Strong Communication
- Cash Handling
- Inventory Management
- Retail/Sales
- Technical Support
- Cleaning Procedures
- Alarm and Camera Systems
Timeline
HOUSEKEEPING
Onin Staffing
01.2023 - 04.2023
TECHNICAL SUPPORT
ADT
11.2022 - 01.2023
RURAL CARRIER ASSOCIATE
United States Postal Service
06.2022 - 09.2022
Cash Office Associate
JC Penney
06.2021 - 10.2021
Sewing Machine Operator
Tempforce
01.2021 - 01.2022
Cashier
Johnson's Giant Food
05.2019 - 10.2019
Mobile Expert
T-Mobile
09.2018 - 02.2019
Directory Assistance Operator (Intern)
VIIZ Communications
01.2018 - 02.2018
Cashier
Martins Family Clothing
11.2015 - 10.2017
Associate of Applied Science - Marketing Management
Gadsden State Community College
High School Diploma -
Walter Wellborn High School
Some College (No Degree) - Pharmacy Technology
Gadsden State Community College