Tiara Wilson
Philadelphia,PA
Summary
Accomplished Social Work Services Manager II with a proven track record at the City of Philadelphia Department of Human Services, adept in case management and crisis intervention. Expertise in developing service plans and leading complex cases with a focus on client advocacy and regulatory compliance. Demonstrates exceptional problem-solving and report writing skills, ensuring impactful community service outcomes.
Overview
12
12
years of professional experience
Work History
Social Work Services Manager II
City of Philadelphia Department of Human Services
Philadelphia, USA
08.2013 - Current
- Coordinated a variety of counseling, referral, placement and/or adoptive functions related to services for children/youth and families including performing case management activities, assessing client and family needs, developing an appropriate service and/or treatment plan, developing group activities, providing on-going counseling and referral services and/or determining appropriate placement actions
- Assessed complex cases requiring performance of social service functions of an advanced nature involving more independent judgment and a significant understanding and application of professional principles and departmental standards
- Coordinated Contact with individuals, their families, representatives of various private and public welfare agencies, representatives of professional and community groups, and the general public
Education
Bachelor of Arts - Psychology
Chestnut Hill College
Philadelphia, PA05.2012
Skills
- Microsoft Office (Word, PowerPoint)
- Case management
- Crisis intervention
- Treatment planning
- Client advocacy
- Regulatory compliance
- Data analysis
- Report writing
- Conflict resolution
- Problem-solving
Timeline
Social Work Services Manager II
City of Philadelphia Department of Human Services
08.2013 - Current
Bachelor of Arts - Psychology
Chestnut Hill College