Tiara Caldwell
Hartford,CT
Summary
Caring and compassionate healthcare professional with certifications in medical assisting and a solid 10-year background in the medical field. Skillfully coordinates routine care, patient appointments, and treatments, ensuring seamless delivery of services. Dedicated to providing emotional support and engaging activities for clients. Collaborative team player seeking opportunities for personal and professional growth.
Overview
9
9
years of professional experience
Work History
Independant living specialist trainer
The Supported Living Group
10.2019 - Current
- Deliver personalized care for individuals with brain injuries at home.
- Facilitated clients' daily activities to promote independent living.
- Completed end-of-shift paperwork to maintain thorough activity documentation.
- Conferred with leadership and social workers for aligned perspectives on client matters.
Patient Access
Connecticut Children's Medical Center
11.2021 - 03.2023
- Coordinated next visits for patients post-initial treatment.
- Coordinated with insurance providers to validate information and facilitate billing processes.
- Routed incoming patient and relative calls to designated extensions.
- Handled patient registrations efficiently.
- Guided patients in comprehending facility policies for informed decision-making.
- Aided patients in securing the healthcare services required to meet their needs.
- Examined patient concerns to provide thorough resolutions.
- Check and validate completeness of information in EPIC database.
Patient Care Assistant
Allied Community Services
08.2017 - 06.2019
- Supported client with regular hygiene routines.
- Escorted clients to various professional engagements.
- Maintained cleanliness of client's area.
Sales Clerk
Citgo
07.2016 - 08.2018
- Handled customer inquiries and resolved various issues.
- Handled transactions and processed payments efficiently.
- Ensured shelves were consistently replenished.
- Oversaw the distribution of various items including tobacco products and beverages.
- Conducted inventory checks for lottery tickets.
- Balanced cash drawer at shift end to ensure accurate transactions.
Education
Medical Assistant - Medical
Goodwin College
East Hartford, CT08.2021
High School Diploma -
New Britain High School
New Britain, CT06.2013
Skills
- Electronic Health Records Management
- Appointment Scheduling
- Computer Skills
- Verbal And Written Communications
- Telephone Etiquette
- Excellent Customer Service Skills
- Insurance Verification
- Data and Entry Accuracy
Timeline
Patient Access
Connecticut Children's Medical Center
11.2021 - 03.2023
Independant living specialist trainer
The Supported Living Group
10.2019 - Current
Patient Care Assistant
Allied Community Services
08.2017 - 06.2019
Sales Clerk
Citgo
07.2016 - 08.2018
High School Diploma -
New Britain High School
Medical Assistant - Medical
Goodwin College
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