Tiaria Henderson
Montgomery,AL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
Work History
Security Officer
Inner Parrish Security
10.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
Warehouse Receiver
Bed Bath & Beyond
09.2022 - 12.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Operated forklift and other warehouse equipment to safely move and store goods.
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Reduced safety hazards by maintaining clean and orderly warehouse environment.
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Maintained accurate records of shipments, receipts and inventories for ease of tracking.
- Executed quality control procedures to verify acceptable condition of goods.
Sales Associate
Dollar General
06.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Winn Dixie
11.2019 - 11.2021
- Deli, seafood, bakery and grocery associate
- Qualified to work with reset in remodeling the store, and changing prices etc.
Hl-A Co. Inc
04.2015 - 08.2015
- Repositioning machines and move controls in order to make holes and additional cuts
- Press buttons to activate conveyor belts, push and pull chain handles to regulate movement so materials can be moved or loaded into boxes
Clerical Aide
Selma Americorps
06.2013 - 07.2014
- Answering telephones, and giving information to callers.Take messages and transfer calls to appropriate individuals
Education
Advanced Diploma -
Selma High School
05.2013
Associate of Science - Associates
Wallace Community College
Selma, Al12.2019
Bachelor of Science - Criminal Justice
Faulkner University
Montgomery, Al05.2023
Skills
- Work well with other peers, move at a fast paste to finish tasks in any adjusted period of time
- Also work well with computers and microsoft words
- Patron Experiences
- Quote Generation
- Verbal Communication
- Dispute Mediation
- Negotiation Tactics
- Checking Inventories
- Microsoft Access
- Social Perceptiveness
- Reading Comprehension Skills
- Quotas and Goals
Timeline
Security Officer
Inner Parrish Security
10.2022 - Current
Warehouse Receiver
Bed Bath & Beyond
09.2022 - 12.2022
Sales Associate
Dollar General
06.2021 - 03.2022
Sales Associate
Winn Dixie
11.2019 - 11.2021
Hl-A Co. Inc
04.2015 - 08.2015
Clerical Aide
Selma Americorps
06.2013 - 07.2014
Advanced Diploma -
Selma High School
Associate of Science - Associates
Wallace Community College
Bachelor of Science - Criminal Justice
Faulkner University