Tiarra Buckner
Rowlett,United States
Summary
Consummate Claims Associate knowledgeable in property insurance coverage, policy terms and conditions. Facilitates claims processing by cultivating productive relationships with stakeholders. Blends analytical and administrative acumen throughout investigations and recommendations. Proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Claims Associate
State Farm
02.2022 - Current
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Affirmed or denied coverage fairly based on thorough investigations.
- Investigated property damages, gathering information from diverse sources and delivering comprehensive reports.
- Evaluated and settled complex insurance claims in strict timeframes.
- Interviewed policyholders to verify information and obtain additional details.
- Followed up with customers on unresolved issues.
EKG Technician
HCA
03.2014 - 10.2022
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Educated patients on testing and preparation steps prior to procedure.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Communicated with healthcare workers and physicians concerning test results.
- Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
- Transcribed physician interpretations to maintain electronic records for cosign by attending doctor.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Teamed with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
Unit Secretary
Methodist Richardson Medical Center
03.2019 - 03.2020
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
H S Diploma -
Allen High School
Allen, TX05.2011
Skills
- Liability Determinations
- Handling Materials
- Microsoft Office
- Complex Problem-Solving
- Customer Satisfaction
- Customer Experience
- Insurance Terminology
- Policy and Procedure Explanations
- Insurance Coverage Limits
Timeline
Claims Associate
State Farm
02.2022 - Current
Unit Secretary
Methodist Richardson Medical Center
03.2019 - 03.2020
EKG Technician
HCA
03.2014 - 10.2022
H S Diploma -
Allen High School